Massage Therapist, Wellness, Spa & Fitness

Massage Therapist, Wellness, Spa & Fitness

Blue Star Resort & Golf – Trilogy at Lake Frederick, Shenandoah Lodge & Athletic Club, located in the heart of Northern Virginia’s Shenandoah Valley.

Part time

$15 per hour + 45% commission

The Massage Therapist manages the delivery of massage therapy services and performs a variety of massage techniques on patients, creating a healthy, stress‑free environment for clients. This position reports to the Assistant Spa & Fitness Director and works directly with the Spa & Fitness Director.

• Ensure the Blue Star Experience for members and guests by modeling and maintaining the standards set in the Blue Star 10 and adhering to Blue Star Resort & Golf (BSRG) and facility policies.
• Maintain a professional, confidential practitioner-client relationship; understand and use universal precautions and the code of ethics when providing services.
• Assess client contraindications that may prevent a service from taking place and customize treatments based on the client’s individual needs and/or physical limitations.
• Remain focused on client care during the session; engage in conversations related to the client’s interests and concerns.
• Practice health care protocol; report any incident or accident to the Assistant Spa & Fitness Director and/or Spa & Fitness Director.
• Perform all treatments on the services menu, based on current certifications.
• Know all spa services offered and be able to suggest other beneficial spa treatments.
• Create and maintain client cards, services provided, and treatment notes, when appropriate.
• Maintain the highest level of product knowledge and ingredients; be able to explain ingredients and product benefits, and recommend products for home use with a minimum service to sales ratio of 25%.
• Maintain a clean and sanitized work environment; replace linens between appointments and clean and disinfect all equipment daily according to protocol.
• Work assigned schedule; begin and end all treatments on time; ensure work areas are clean and set according to procedures.
• Attend all scheduled meetings and professional trainings, as requested.
• Assist staff with lifting and storing facility equipment, furniture, and products to help maintain the facility and prepare for special events, as requested.
• Perform other duties and responsibilities as assigned.

• Highly customer oriented and responsive with a high need for closure.
• Able to work under pressure and balance multiple priorities and assignments.
• Strong team‑building skills, including the ability to lead, cooperate, and motivate.
• Role model who lives Blue Star core values:
  • Honesty and Integrity
  • Respect for the Individual
  • Teamwork
  • Competitive Spirit

• High School diploma or equivalent (preferred).
• One year of previous customer service and massage experience (preferred).
• Must complete state requirements (minimum hours of training) for a certified therapist or licensed massage therapist (LMT).
• Must maintain all current licenses and certifications required at the state and local levels.
• Participate in continuing education courses (CEU) required by the state for license renewal and remain current on techniques.
• Computer literate.
• Ability to explain and promote treatments, services, and products to guests.
• Ability to speak and provide a massage simultaneously; willingness to respond to client questions or concerns.
• Ability to write client notes, reports, and correspondence.
• Ability to communicate positively and effectively with team members and supervisors about job tasks and responsibilities.
• Desire to contribute to a productive work environment by maintaining a positive attitude with team members and the public.
• Must be self‑motivated, follow direction, and work independently with little supervision.
• Must demonstrate initiative, with an ability to think, work, solve practical problems, and make independent decisions based on sound judgment.
• Must have good time management, organization, and follow‑up skills.
• Must be able to consistently achieve high work standards; attention to detail, accuracy and timeliness are expected.
• Must be…