HR Business Partner

Overview

United States of America (USA), North Carolina;
United States of America (USA), South Carolina;
United States of America (USA), Virginia

Lumos is looking for an experienced HR Business Partner who is passionate about people, growth, and building strong teams. In this role, you will work closely with leaders across the business to create an environment where employees feel supported, empowered, and equipped to do their best work.

You will play an important part in driving our people strategy through talent management, employee relations, process improvements, and organizational development while helping Lumos continue to grow and thrive. If you bring both strategic thinking and genuine care for people, we would love to hear from you!

*** This position is remote in alignment with Lumos Markets***

Lumos is on a mission to deliver lightning-fast, 100% Fiber Optic internet to the communities that need it most. After the merger of Lumos Networks and North State in 2022, we quickly rose to become a leading fiber internet provider. And as of April 1, 2025, we’ve joined forces with T-Mobile to launch T-Fiber—a joint venture that blends Lumos’ infrastructure expertise with T-Mobile’s national reach to bring fiber to more homes than ever before.

We currently connect over 475,000 homes, businesses, and multi-family buildings across nine states in the East and Midwest. With major growth in markets like Ohio, Alabama, Florida, and Georgia—and a shared goal of reaching 12 to 15 million homes by 2030—Lumos is playing a vital role in closing the digital divide.

At Lumos, we are driven by our commitment to a brighter tomorrow
. We take pride in being the first to deliver 100% Fiber Optic Internet for families, small businesses, and communities. We know the possibilities of tomorrow can’t be built on the infrastructure of yesterday. And when we deliver uninterrupted Internet and limitless capacity, we create new opportunities for everyone.

We believe that the past is over, and the future is fast.

That’s why we are who we are: the disruptors of the status quo. Guided by our purpose and startup mindset
, we step up, move first, and adapt as we go. Here, there’s no hierarchy, only hustle.

We are all servant leaders
, confident in our purpose and humble enough to pay close attention to the details. We all have the power to help solve problems and find solutions for our customers and teammates - and we do - by putting people first and doing whatever it takes to build loyalty with our customers and within our team.

We’re passionate about our customers’ experience
. Their futures don’t stand still, and neither do ours. We’ll never stop reinventing ourselves to meet our customers’ evolving needs - because we know that our work, delivering 100% fiber optic internet, truly changes people’s lives.

Strategic HR Partnership & Compliance

• Partner closely with business leaders as a trusted advisor, providing practical, data-driven HR guidance that aligns people strategies with business goals.
• Lead regular check-ins and business reviews to assess team health, identify workforce needs, & drive organizational effectiveness.
• Develop and implement performance reviews, succession plans, and development initiatives that build leadership capability and strengthen bench strength.
• Interpret and apply employment laws and HR policies to ensure compliance, consistency, & sound decision-making across the organization.
• Coach leaders on complex people matters, balancing business priorities with legal and ethical best practices.
• Design & deliver training sessions that improve understanding of policies, performance expectations, and manager accountability.

Employee Relations

• Partner with leaders to proactively manage employee relations matters, providing expert coaching on performance, policy interpretation, & corrective action.
• Lead investigations and guide resolution of complex issues to ensure fairness, consistency, and compliance with company standards.
• Build leader capability by equipping managers with the tools & confidence to navigate sensitive employee situations effectively.
• Foster a culture of…