IT Knowledge Management & Business Process Reengineering Specialist

IT Knowledge Management & Business Process Reengineering Specialist

Cherokee Nation System Solutions (CNSS) seeks a highly skilled Knowledge Management (KM) & Business Process Reengineering (BPR) Specialist to provide Microsoft SharePoint and Microsoft Power Platform administrative and development services in support of ONR Global’s Science & Technology mission.

The KM & BPR Specialist will play a vital role in enabling ONR Global to capture, manage, and optimize enterprise knowledge while streamlining business processes across the organization.

Responsibilities Include:

• Serve as Microsoft SharePoint Site Collection Administrator, ensuring accurate, current, and compliant content management across ONR Global’s Knowledge Management platforms.
• Add, delete, and edit content in SharePoint Libraries, Lists, Site Collections/Columns, Work spaces, Pages, and Communities of Interest (COIs).
• Enforce SharePoint permission policies for groups and individual users.
• Recommend and implement improvements to SharePoint applications, workflows, and configuration standards to enhance content discovery and usability.
• Manage and reconfigure SharePoint-based Grants Lists, Workflows, and Libraries to ensure FAR-compliance and authoritative records.
• Draft and implement Knowledge Management best practices to improve user access, data storage, and information reuse.
• Provide subject matter expertise in ONR and ONR Global business systems (e.g., Navy ERP, PPS, Business Intelligence tools), recommending enhancements for efficiency and process improvements.
• Develop process enhancements and evaluate new business system capabilities, identifying value and limitations for ONR Global’s mission.

Minimum Qualifications:

• Documented completion of a Microsoft SharePoint 2013 Site Collections Manager training course.
• Minimum 3 years of demonstrated SharePoint 2013 proficiency, including site collections management and enforcement responsibilities.
• At least 3 years of experience operating, maintaining, and editing content in SharePoint Libraries, Lists, Work spaces, Pages, and COIs.
• At least 3 years of experience managing SharePoint permissions for groups and individual users.
• At least 3 years of experience operating, maintaining, and editing SharePoint-based business applications and workflows.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and Adobe Acrobat Professional.
• Demonstrated experience performing basic website administration (updating text, images, etc.).
• Working knowledge of Naval Research & Development Establishment (&DE).
• Familiarity with Navy ERP and PPS systems for day-to-day execution support.

Desired

Qualifications:

• Experience with Microsoft Power Platform (Power Apps, Power Automate, Power BI).
• Demonstrated ability to design and implement process improvements leveraging SharePoint and ERP/PPS systems.
• Strong analytical, problem-solving, and communication skills.
• Ability to provide business process reengineering expertise to enhance ONR Global’s operational effectiveness.

Cherokee Nation System Solutions (CNSS) is a part of Cherokee Federal – the division of tribally owned federal contracting companies owned by Cherokee Nation Businesses. Cherokee Federal is an equal opportunity employer.