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VMWare System Administrator

Job in Virginia, St. Louis County, Minnesota, 55792, USA
Listing for: TechDigital Group
Full Time position
Listed on 2025-11-25
Job specializations:
  • IT/Tech
    IT Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 80000 - 110000 USD Yearly USD 80000.00 110000.00 YEAR
Job Description & How to Apply Below

Overview

Job #: 25-04394
Pay Rate:
Not Specified
Job type: contractor

Location:

Fairfax County, VA

General Purpose

To provide L3 Windows/VMWare System Administrator support.

Qualifications

Bachelor's degree in computer science or related field. Excellent and effective communication skills.

Responsibilities
  • Act as SA for multiple systems and programs to ensure system support needs are met for certification & accreditation, system implementation, operation & maintenance, and IA compliance.
  • Serve as the technical expert responsible for the engineering, implementation, installation, operation, and maintenance of SAN, Backup, and Endpoint protection architecture within Windows/VMWare.
  • Support the Information System Security Manager as directed.
  • Set up administrator and service accounts, maintain system documentation, tune system performance, install system wide software, validate and implement critical system patches, and allocate mass storage space.
  • Handle networking support administration, overall strategy, design, implementation, and operational aspects of multiple systems, operating environments, and related software.
  • Schedule, plan, and oversee system upgrades.
  • Develop functional requirements through interaction with end-users and coordinate with development team on systematic enhancements or changes.
  • Perform fault isolation and diagnostic/assessment functions to determine and execute corrective actions on a real-time basis.
  • Assist in planning for upgrades and replacements for the program assets reaching the end of their life cycle.
  • Support asset acquisition, installation, configuration, and maintenance.
  • Perform administrative level installation, configuration, and maintenance on all components/assets associated with the program.
  • Support senior staff as required and ensure customer requirements and project milestones are met.
  • Interface with functional users in both routine and reactive monitoring situations, with the ability to gain cooperation of others.
  • Additional Requirements
  • Adhere to quality standards, regulatory requirements and company policies.
  • Ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or reopened cases.
  • Participate or contribute on EN business in creation of proposals to drive Service improvement plans.
  • Independently resolve tickets and ensure that the agreed SLA of ticket volume and time are met for the team.
  • Provide support for on-call escalations or L3 level support and perform incident and problem management.
  • Engage in knowledge base updates and management, training of new hires, coaching analysts, and participation in interviews or hiring drives.
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