Efficiency & Automation Analyst – Multi Levels

Efficiency & Automation Analyst – Multi Levels

Location:

McLean, VA

Clearance: TS/SCI w Poly

At JMark, we believe smarter processes lead to mission success. We are seeking innovative Efficiency & Automation Analysts across multiple levels to design and deploy automated solutions that streamline operations, eliminate inefficiencies, and enhance productivity. This role blends low-/no-code tools such as Service Now and UiPath Studio/Orchestrator with modern coding languages like Python to deliver secure, scalable, and high-performing solutions.

The ideal candidate is a tech-savvy problem solver who thrives on collaborating with stakeholders, translating requirements into automated workflows, and continuously improving processes to drive measurable impact.

• Design and deploy automated processes to standardize workflows and increase efficiency using Service Now, UiPath Studio/Orchestrator, and Python.
• Create prototypes and proof-of-concepts to validate functionality prior to production release.
• Build, test, debug, and refine solutions to ensure accuracy, reliability, and user satisfaction.

• Partner with administrative, HR, legal/legislative, and security teams to identify opportunities for automating repetitive, time-consuming tasks.
• Translate business requirements into technical specifications and sustainable automation designs.
• Collaborate with mission architects to evaluate and integrate emerging automation and RPA tools.

• Conduct end-user testing to confirm solutions meet operational and mission needs.
• Maintain comprehensive documentation, including process design documents, test scripts, and user guides.
• Monitor deployed solutions, applying iterative enhancements for adaptability and best practices.
• Provide training and reach-back support to ensure smooth adoption and long-term usability.

The ideal candidate will be:

• Analytical & Detail-Oriented – Skilled at uncovering inefficiencies and designing precise, effective solutions.
• Innovative & Resourceful – Leverages emerging automation tools and trends to deliver forward-looking solutions.
• Collaborative & Communicative – Works seamlessly with cross-functional teams and stakeholders.
• Adaptive & User-Focused – Prioritizes end-user experience and drives continuous improvement.

Required

• Bachelor’s degree in Information Technology, Computer Science, or related field.
• Hands-on experience with Service Now, UiPath Studio/Orchestrator, and Python.
• Strong knowledge of process mapping, prototyping, and testing methodologies.
• Excellent communication, documentation, and stakeholder engagement skills.

Preferred

• Experience supporting DoD or federal government automation initiatives.
• Familiarity with agile methodologies and CI/CD pipelines.
• Relevant certifications in Service Now, UiPath, or RPA tools.

At JMark, innovation drives everything we do. As an Efficiency & Automation Analyst, you will help transform operations by designing smart, scalable solutions that free up valuable resources and improve mission outcomes. Join a team that values expertise, precision, and forward-thinking problem solving.

Your expertise. Our mission. One standard: excellence.

Efficiency & Automation Analyst – Multi Levels of Discipline

JMark Services is a direct recipient of federal contracts and associated funding. Our company is therefore required to follow the Drug-Free Workplace Act of 1988, with the provision of a drug-free workplace. Federal law prohibits the use of marijuana, even for medicinal purposes, under the Drug-Free Workplace Act of 1988. JMark Services Inc. prohibits the use of medicinal marijuana use, as well as recreational use.

This is our company policy for all current and incoming employees.