Knowledge Manager – Multi Levels

Overview

At JMark
, knowledge is power—and organizing it effectively is mission-critical. We are seeking skilled Knowledge Managers to design, manage, and maintain knowledge management (KM) systems that streamline information sharing, enhance collaboration, and ensure secure access to critical data. This role is ideal for a highly organized professional with a passion for improving knowledge transfer processes and enabling smarter decision-making across the enterprise.

• Develop, manage, update, and maintain KM systems (e.g.,
  SharePoint sites, databases, libraries, and internal websites
  ) to serve as repositories for storing, sharing, and utilizing organizational data.
• Manages the KM environment to advance information.
• Maintain records and information systems in strict compliance with applicable regulations.

• Train system users, including Intelligence Community (IC) partners
  , providing clear and effective user guides as required.
• Act as the primary point of contact for knowledge management best practices, ensuring optimal use of KM tools.

• Maintain and update a repository for instructions, Internal Process Documents (IPDs), and policy memoranda to ensure consistency and accessibility.

• Develop and maintain the organization’s knowledge management environment to foster effective collaboration and information sharing across tools and organizations.
• Facilitate knowledge transfer initiatives to ensure critical information is documented, retained, and accessible throughout the organization
  .

• Ensure all records are accurate, accessible, and secure
  , maintaining data integrity across all KM systems.

The ideal candidate will be:

• Detail-Oriented & Organized – Excels at maintaining structured, user-friendly knowledge repositories.
• Collaborative & Supportive – Builds relationships across teams to encourage knowledge sharing.
• Tech-Savvy & Innovative – Stays ahead of KM trends to improve systems and processes.
• Security-Conscious – Maintains strict adherence to information security and regulatory requirements.

Required

• Bachelor’s degree in Information Management, Library Science, Computer Science, or related field.
• 0-15+ years of experience managing Share Point or other KM platforms in a government or corporate environment.
• Proven experience in records management, information governance, and KM process development.
• Strong written and verbal communication skills, with the ability to train and support users.

Preferred

• Experience supporting DoD,
  IC
  , or other federal agencies.
• Familiarity with IC information sharing policies and security protocols.

At JMark
, we know that knowledge drives mission success. As a Knowledge Manager, you will build the systems and processes that make information accessible, reliable, and actionable. Your expertise will empower teams, foster collaboration, and protect critical organizational knowledge.

This is a policy for all current and incoming employees; JMark Services is a direct recipient of federal contracts and associated funding. Our company is therefore required to follow the Drug-Free Workplace Act of 1988. The company prohibits the use of marijuana, even for medicinal purposes, under the Drug-Free Workplace Act of 1988.