Field Service Technical Support

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** supplied by various job boards to track when you navigate to our website from a job board and submit a job application.  Flex uses this information on an anonymous basis, this helps us understand the efficiency of our recruiting campaigns. Further information on these pixel tags or scripts may be provided by the job board site you have used..# Select to consent to this use or Decline Job Posting Start Date 07-23-2025 Job Posting End Date Anord Mardix, a Flex company, is a global leader in critical power solutions.

With facilities around the globe, Anord Mardix leads in critical power infrastructure, supporting a myriad of industries, from financial institutions to data centers.

We develop skill sets, encourage curiosity, and enable empowerment – we turn jobs into careers. If this sounds interesting, we’d like to meet you.##

Job Summary
** Responsibilities:
*** Uses technical knowledge of products and associated development tools to assist customers on complex issues.
* Assists with the development of complex product roadmaps.
* Develops and maintains ongoing relationships with product and business development teams.
* Provides technical expertise during product development by defining customer product needs and translating these needs into new product recommendations and specifications.
* Reviews customer requirements, identifies and communicates potential issues and provides recommendations that will meet both the capabilities Flex and the specifications of the customer.
* Identifies and communicates existing and potential design issues both internally and externally.
* Coordinates product integration efforts between component suppliers, Flex, and the customer.
* Develops and presents technical seminars for customers and sales personnel to promote employers' manufacturing capabilities, services, available technologies, manufacturing process and quality.
* Works with customer representatives to coordinate vendor qualification surveys.
* Provides best in class, complex, technical assistance by answering and closing all customer and program management technical questions related to manufacturing capabilities including design, fabrication, and assembly abilities.
* Defines initial project/product scope and prepares project plans to meet customers' expectations.
* Prepares detailed project plans by documenting customers' requirements and incorporating design and manufacturing capabilities to meet customers’ expectations.
* Prepares and maintains required documentation.
* May be required to sit at customer site.
*
* Qualifications:

*** Typically requires a bachelor’s degree in related field or equivalent experience.
* Typically requires 6 years of related experience.
* Demonstrates advanced operations, technical and people and/or process skills as well as customer (external and internal) relationship skills.
* Demonstrates expert knowledge of the function and a thorough understanding of Flex and related business.
* Demonstrates knowledge of multiple functional technologies/ processes, industries or functions and understanding of interdependencies of such processes at the site.
* Impacts the near-term (quarterly/semi-annual) operational success of the function.
* Creates functional processes or technologies.
* Executes functional strategic plans and objectives at the site.
* Demonstrates experience in leading major initiatives and provides input to those initiatives.
* Exercises independent judgment using ambiguously defined procedures and policies; may propose/provide input to defining methods, standards, policies, and procedures.

EC37
** What you'll receive for the great work you provide:
*** Full range of medical, dental, and vision plans
* Life Insurance
* Short-term and Long-term Disability
* Matching 401(k) Contributions
* Vacation and Paid Sick Time
* Tuition Reimbursement##…