Vice President, Information Technology

Position Summary

The Vice President of Information Technology (VP of IT) is a strategic, future-focused senior leader responsible for advancing Destinations International’s technology ecosystem, data strategy, and digital capabilities in support of both the internal organization and the global destination community. This role shapes and executes DI’s technology and data strategy, strengthens digital infrastructure, enhances member-facing tools, and ensures the integrity, usability, and strategic value of enterprise data.

In close partnership with the Professional Development team and other internal stakeholders, the VP of IT helps position Destinations International as a thought leader in technology, data, and artificial intelligence by supporting education, learning experiences, and applied use cases that advance the destination industry.

The VP of IT ensures the strategic advancement, market relevance, usability, and operational quality of DI’s digital platforms by working collaboratively with internal teams, external partners, technology vendors, and industry experts. While this role does not independently develop all tools, it provides leadership, governance, and technical partnership to ensure solutions are thoughtfully designed, tested, integrated, and continuously improved.

This position leads a high-performing technology team, promotes innovation, accelerates digital transformation, and ensures DI remains secure, resilient, data-informed, and member-centered.

• Develop and execute a comprehensive, multi-year IT strategy aligned with DI’s organizational goals, global reach, and member value proposition.
• Ensure all DI digital tools and platforms remain market-relevant, strategically aligned, and impactful for members by partnering with internal teams, external vendors, and industry experts to support the design, testing, integration, and continuous improvement of solutions.
• Partner with cross-functional teams to understand business needs and implement technology solutions that enhance efficiency and member experience.
• Identify opportunities to leverage technology and AI to strengthen DI’s competitiveness, connectivity, and operational excellence.
• Lead continuous evaluation of emerging technologies to determine organizational and member-facing applications.

• Serve as DI’s leader for member-facing technology experience, providing strategic guidance and technical partnership to ensure tools (CRM, AMS, CMS, portals, data products, communities, and learning systems) are intuitive, effective, well-supported, and aligned with member needs.
• Partner with members, committees, and industry stakeholders to understand needs and drive enhancements for digital tools.
• Develop onboarding resources, trainings, user guides, and best-practice toolkits to support member understanding and adoption of DI technology solutions.
• Foster a culture of continuous improvement by gathering member feedback, conducting usability testing, and analyzing digital platform performance.
• Act as an innovation partner to members, helping DMOs explore tools, integrations, and technologies that support their digital maturity.
• Represent DI as a thought leader on digital transformation, data, cybersecurity, AI, and innovation within the destination industry.

• Advance DI’s leadership in responsible AI adoption, including governance, ethics, workflows, and member use cases.
• Explore opportunities to maximize Microsoft Copilot, automation tools, and AI-driven enhancements for staff productivity and member experience.
• Identify and implement automation solutions that reduce manual processes and support scalable organizational growth.
• Monitor trends in digital ecosystems, association technology, and destination industry innovation to guide DI’s future vision.

• Develop and oversee DI’s Information Security Program (ISP) ensuring alignment with industry best practices.
• Monitor and respond to cybersecurity incidents; lead vulnerability assessments, penetration testing, and mitigation plans.
• Ensure regulatory and…