Product Manager

About The Role

We are seeking a Product Manager to lead the development, enhancement, and governance of digital products within the U.S. Department of State (DOS). This role focuses on the DOS data analytics environment, enterprise reporting systems, and AI/ML infrastructure supporting mission-critical consular services globally. The ideal candidate is a strategic thinker with strong technical acumen and hands-on experience managing product life cycles in Dev Sec Ops  environments.

The Product Manager will work closely with data scientists, platform engineers, AI/ML specialists, and government stakeholders to deliver secure, performant, and scalable data services and AI products that meet compliance standards (e.g., FISMA, Section 508, WCAG) and align with the Digital Services Playbook.

This is a full-time position contingent on contract award by our client, with a defined performance period of one year with two one-year option periods. This role offers a meaningful impact on a project aligned with Bixal’s mission of delivering innovative, human-centered solutions. While the role has a fixed duration, we are committed to transparency and collaboration, keeping you informed about contract updates and new opportunities.

Bixal supports your professional journey and aims to prepare you for future success in an inclusive, purpose-driven culture.

Compensation

The salary range for this role is $115,000 – $125,000. Most offers tend to land near the midpoint of the range, and compensation decisions consider your experience, skills, and internal equity. We emphasize fairness and transparency in our compensation practices.

• Lead the implementation of the product vision, roadmap, and lifecycle for DOS-managed digital products.
• Lead discovery and gap analysis to assess toolsets, infrastructure, and data pipelines.
• Ensure alignment with government digital strategies, AI governance frameworks, and enterprise architecture standards.
• Translate technical requirements into product features, stories, and backlog items in coordination with platform architects and engineers.
• Deploy secure, cloud-native AI infrastructure optimized for high-performance, scalable, and cost-efficient operations.
• Oversee CI/CD pipelines for model lifecycle management and AI-powered services.
• Monitor AI/ML model drift, enforce retraining cycles, and integrate automated testing and deployment strategies.
• Collaborate on securing Authority to Operate (ATO) and ensure compliance with RBAC, data encryption, audit logging, and Dev Sec Ops  principles.
• Engage weekly with internal stakeholders to gather feedback and manage expectations.
• Lead agile ceremonies and ensure adherence to agile and SAFe principles.
• Serve as liaison between technical teams and government product owners to facilitate approvals, demos, and iterations.
• Partner with UX researchers and front-end engineers to validate decisions through usability testing and A/B testing.
• Ensure interfaces meet Section 508 and WCAG 2.1 AA accessibility standards.
• Define and track OKRs and KPIs to evaluate product success, user adoption, and performance.
• Deliver reports and dashboards communicating product health and impact to government stakeholders.
• Manage tools such as Git Lab, JIRA, Confluence, and observability stacks (Prometheus, Grafana, Splunk).
• Evaluate and recommend open-source and COTS tools as part of a modular analytics and AI tech stack.
• Other relevant duties as trained and qualified to perform.

• Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field.
• 5+ years of technical product management experience, including at least 3 years with data-centric or AI/ML products.
• Proven experience managing full product life cycles in cloud-native (AWS, Azure, or GCP) Dev Sec Ops  environments.
• Familiarity with MLOps, data pipelines, automated testing, and secure API development.
• Strong understanding of compliance frameworks (FISMA, FedRAMP, Section 508, WCAG) and Agile delivery in federal contexts.
• Excellent stakeholder engagement and communication skills with solid technical grounding.
• Experience with the Department of State or Department of Defense on…