Missionforce - Deployment Strategist, Public Sector

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Job Category:
Software Engineering

Job Details

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Must be a U.S. citizen (U.S. born or naturalized) living on U.S. soil who does not hold dual citizenship with the ability to meet customer and government screening standards applicable to this role.

PLEASE NOTE:
Qualification for this job is contingent upon acceptable results from a background investigation as well as your having and maintaining the specific level of U.S. government background investigation and clearance required for this role.

At Salesforce, we believe technology should serve the greater good-powering mission outcomes, stewarding taxpayer resources, and enabling innovation at speed and scale. We are seeking a Deployment Strategist to join our elite Public Sector team and play a pivotal leadership role, focused on driving the successful adoption and strategic implementation of Salesforce solutions for our mission-critical work across the U.S. Department of Defense, Intelligence Community, Aerospace & Allied Nations.

The Mission force Deployment Strategist is a trusted advisor and the primary front-facing contact for our most strategic national security and allied defense programs. This role is less about hands-on technical execution and more about solutioning, strategic oversight, and executive relationship management. You will work directly with mission owners to help define and steer their Salesforce strategy and roadmap, bridging their strategic needs with our cutting-edge capabilities across AI, enterprise business systems, analytics, and logistics.

A Deployment Strategist will deeply understand our customers' most complex business problems, facilitating workshops, like agent design and jobs-to-be-done, to craft innovative and impactful solutions that leverage our Salesforce platform. You will be instrumental in addressing organizational readiness for AI adoption, guiding customers through the necessary changes to maximize their investment.

• Strategic Solutioning & Design Leadership: Lead the analysis and strategic design of Salesforce solutions for our U.S. Department of Defense, Intelligence Community, Aerospace & Allied Nations customers, leveraging Data Cloud, Flows, and Salesforce APIs. Synthesize complex business challenges into clear, actionable solution architectures and strategic deployment plans, focusing on business impact rather than technical execution.
• Deployment Ownership & Program Management: Provide comprehensive oversight for the successful deployment of Salesforce solutions, ensuring seamless integration with existing customer infrastructure. Monitor project progress, identify potential roadblocks, and strategically guide the optimization for long-term reliability, scalability, and security, including the establishment and governance of agent behavior guardrails.
• Executive Customer Relationship Management: Serve as the primary front-facing contact for Salesforce deployments, building and nurturing strong, trust-based relationships with high-level government personnel and key customer stakeholders. Act as a strategic partner, deeply understanding their operational challenges and strategic goals, and presenting proposals that drive measurable value and adoption.
• Improve Efficiency, Mission-Readiness, and Trust
  , helping the U.S. and allied governments deploy technology that delivers faster response times, better personnel utilization, and more effective logistics and asset management.
• Facilitation & Workshop Leadership: Design and lead interactive facilitation and workshopping sessions, such as agent design workshops and jobs-to-be-done analysis, to collaboratively define optimal AI solutions and drive alignment across customer teams.
• Trusted Technical & Strategic Partner: Embed deeply with client teams in classified and unclassified environments to truly grasp their operational challenges and strategic goals. Act as a primary technical advisor, providing expert guidance and presenting results and proposals that drive measurable value and adoption.
• Conversation Design & User
  
  Experience:
  
  Apply foundational Conversation Design skills to guide the creation of intuitive, effective, and user-centric conversational AI experiences.
• Organizational Readiness &…