Technical Writer

Join to apply for the Technical Writer role at ePlus inc.

Remote, working East Coast hours*

• Prepare, review and edit customer facing documentation utilizing the current ePlus approved style guide
• Manage SOW Workflow approvals
• Prepare and manage signature workflows
• Collaborate professionally with other team members
• Provide constructive, timely and specific feedback to others
• Provide guidance to streamlining and process improvements
• Develop reusable intellectual capital
• Format discrepancies and general errors
• Routinely inform appropriate parties of any content discrepancies

• Bachelor’s degree in a communications or technical discipline, or have equivalent experience
• Relies on a base of 5 - 7 years experience and judgment to plan and accomplish goals
• Extensive experiences with conventions in form, structure, and notation of technical writing
• Familiar with a variety of the field's concepts, practices, and procedures
• Performs a variety of complicated, detail-oriented assignments
• May require some leading and directing of the work of others
• A wide degree of creativity and latitude is expected
• The candidate will be highly motivated and work well both independently and in a team environment
• Technical requirements:
  Strong Knowledge of Microsoft Word and Excel
• Solid understanding of writing SOW’s in a technology or VAR business and strong skills in written communication

The initial base salary range for this position is expected to be between $24.04 and $36.06 hourly. The final base salary offered will be determined by multiple factors, including, but not limited to, job‑related knowledge, depth of experience, skills, certifications, and geographic location. In addition to base salary, our compensation package may include other components such as commissions and discretionary bonuses.

ePlus offers a full range of medical, financial, and/or other benefits (including 401(k) eligibility, employee stock purchase program and various paid time‑off benefits, such as vacation, sick time, and personal leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an offer of employment is extended.

ePlus Benefits highlights can be viewed here.

If hired, employee will be in an “at‑will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

ePlus only accepts unsolicited resumes when presented directly by a candidate. Unsolicited resumes submitted to ePlus from any other source will be considered ePlus property and will not qualify for any placement or referral fees. ePlus will only pay such fees in connection with a valid written agreement between ePlus and the referring agency, and then only after providing advance written approval to the referring agency to submit resumes in connection with a particular opportunity.

While performing this role, you will engage in both seated and occasional standing or walking activities. We provide reasonable accommodations, in accordance with relevant laws, to support success in this position.

• Respectful communication and cooperation:
  We prioritize respectful communication, fostering an environment where everyone is treated with dignity and respect.
• Teamwork and employee participation:
  Collaboration and teamwork thrive through diverse perspectives, both within our teams and in our interactions with our customers.
• Work/life balance that supports our employees’ varying needs:
  We value the well‑being of our employees, recognizing that a healthy work‑life balance is pivotal to our collective success.
• Embracing communities:
  We embrace and support the communities that nurture us. Our employees' dedication to fostering positive change is a source of immense pride for us.

We are an equal opportunity employer that does not discriminate or allow discrimination based on race, color, religion, sex, sexual orientation, gender identity, age, national origin, citizenship, disability, veteran status, or any other classification protected by federal, state, or local law.

ePlus is dedicated to fostering, cultivating, and preserving a culture that represents diversity, enables inclusion, and makes our employees feel comfortable bringing their full, unique selves to work.