System Automation Specialist - COR

Employer Industry: Medical Technology

• Salary up to $131,300
• Opportunity for career advancement and growth within a leading global medical technology company
• Supportive and collaborative work environment
• Chance to make a positive impact on healthcare through innovative solutions
• Involvement in a culture that values creativity, innovation, and effective problem-solving

• Deliver prompt and thorough responses to inquiries from internal and external customers via phone and written communication
• Provide remote diagnostics for automated laboratory systems and instrumentation
• Conduct comprehensive root cause investigations to troubleshoot and resolve issues in complex automated laboratory systems
• Generate and maintain proper complaint documentation in compliance with FDA and ISO requirements
• Collaborate with regional and global service teams to share knowledge and best practices for product support

• Bachelor’s Degree in an engineering discipline or four years of service experience in troubleshooting and repairing complex electro‑mechanical systems
• Good understanding of electronics, electro‑mechanical devices, PLCs, and pneumatics
• Proficiency with modern data analysis methods and tools (SQL, Python, Statistical Analysis packages)
• Effective communication and customer service skills, including technical writing
• Proficient PC skills, including Microsoft Office

• Experience servicing medical devices and equipment
• Experience servicing robotics systems
• Additional foreign language skills

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