Technical Delivery Manager

Technical Delivery Manager

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BetMGM is revolutionizing sports betting and online gaming in the United States. We are a partnership between MGM Resorts International and Entain Group. We are known for our portfolio of brands including BetMGM Sports book, Borgata Online, Party Casino and Party Poker. We aim to bring our ideas into action and deliver the best quality gaming platforms.

We strive to create a culture of empathy where employees feel valued, heard, and comfortable bringing their authentic selves to work.

We were recognized as one of Glassdoor’s “Best Places to Work”.

The Technical Delivery Manager (Infrastructure) will support the Technology Infrastructure program, driving efficiencies across the BetMGM business landscape to support overall business objectives. This role applies standardized project management methodologies and documentation procedures using tools such as Workfront, Smartsheet, Microsoft Teams, Confluence, etc. to increase visibility into Technology infrastructure initiatives. Responsibilities include maintaining infrastructure budgets, fostering stakeholder engagement, and serving as a catalyst for change in ways of working.

• Apply a standardized project management methodology to ensure the successful delivery of all infrastructure initiatives abiding to time, budget, and scope requirements
• Create and upkeep scope specifications and project/program plans, tracking/reporting, and communication plans
• Estimate time and resource requirements and monitor milestone completion through the entirety of the project lifecycle
• Develop and maintain relationships with key infrastructure stakeholders both internally and within partnered organizations in teams such as Technology, Technical Governance, Procurement, Finance, Compliance, etc.
• Leverage data to create KPIs and dashboards to increase business visibility into overall Technology Infrastructure project performance
• Align with Technology stakeholders on infrastructure approaches and challenge, when appropriate, to ensure solutions are aligned with BetMGM business needs, are cost-effective, and are designed optimally
• Create and distribute Technology Infrastructure work products to ensure all project risks (technical, operational, and financial) are raised and escalated and an accurate project status is communicated and represented in project documentation
• Serve as the first point of escalation for infrastructure project roadblocks and/or risks

• Must be able to stand or sit and operate computers and other technological devices for extended periods of time

• Bachelor’s or advanced degree in Business or Computer Science is highly preferred
• PMP certification highly desired
• A combined 5+ years of experience in project/program management roles within an IT organization and experience managing day-to-day operations in an infrastructure role
• Experience working with stakeholders to develop and implement infrastructure solutions
• Excellent analytical and strategic thinking skills
• Experience managing global cross-functional technology infrastructure projects by creating supporting project/program plans and program level tracking/reporting
• Experience managing disaster recovery, data center decommissioning, cloud migration, or data center buildout projects is highly preferred
• Values attention to detail and understands the importance of precision in quality of work
• Ability to successfully work across cultures and locations, driving team cohesion and effectiveness
• Ability to work autonomously, escalating when required to remove roadblocks or hurdles
• Experience in gaming, hospitality, retail, or similar industry preferred
• Ability to inspire via superior communication (both written and verbal) & strong interpersonal skills are required
• Experience communicating and interacting with executive teams is preferred
  
  Demonstrated ability to successfully partner with a wide range of stakeholders including vendors, regulators, partners, and third parties
• Experience using tools such as Smartsheet, Microsoft…