Microsoft 365 Engineer

About The Opportunity

DMI is looking for a Microsoft 365 Engineer who must be a subject matter expert in Teams operations, including MS Teams voice operations. Primarily responsible day to day MS Teams and 365 operations.

• Customize 365 applications (One Drive and Microsoft Teams)
• Access the 365 Admin Center to assign licenses to users
• Provide temporary remote support for users
• Develop automation scripts to manage Microsoft Online Service to create, remove, and modify Azure objects as an alternative to recommended solutions to software problems
• Assist with MS One Drive design and planning, analyzing login scripts and Group Policies
• Experience with DPP/DLP, including configuration, troubleshooting and deployment
• Knowledge of Active Directory, Exchange Action Center, Exchange Management Shell, and Power Shell Scripting administration
• Oversee problem and task Service Now queues to meet Service Level Agreements
• Respond promptly to service outages and provide remediation suggestions
• Collaborating with the Project Management Office and stakeholders to perform needs analysis and brainstorm business requirements, project scoping and deployment timelines to recommend

• Proven experience with Microsoft Teams and MS Teams Voice integration
• Strong presentation skills in verbal and written communication

• MS Teams Voice
• MS Teams endpoints, including but not limited to IP phones
• DPP/DLP
• Power Shell
• Microsoft Exchange Unified Messaging

Successful completion of a Public Trust background investigation and/or a Public Trust clearance.

Must be a U.S. Citizen.

No physical requirement is needed for this position.

Arlington, VA