SOC Manager US SOC

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CX US SOC role at CyberCX

This role is for a SOC Manager experienced with Microsoft Sentinel & Defender keen to lead Cyber

CX's US SOC Team

• Must have minimum 4 years' experience with complex Sentinel & Defender environments
• Experience with Splunk, Crowdstrike, Palo, Tenable is also highly desirable.
• Please make sure this is clearly included in your CV before applying.
• Please only apply if you are a US Citizen;
  Green Card holders are not eligible for Security Clearance.

About CyberCX

Cyber

CX is the leading provider of professional cyber security and cloud services across the United States, United Kingdom, Australia and New Zealand. We are a trusted partner to private and public sector organizations helping our customers confidently manage cyber risk, respond to incidents and build resilience in an increasingly complex and challenging threat environment.

Through our end-to-end range of cyber and cloud capabilities, Cyber

CX empowers our customers to securely accelerate opportunities in the digital economy. Our services include consulting and advisory, governance, risk and compliance, incident response, penetration testing and assurance, network and infrastructure solutions, cloud security and solutions, identity and access management, managed security services and cyber security training.

Reporting to the Vice President of US Operations, the Manager – MSS Security Operations Center (SOC) Operations (US Region) is a key member of the MSS leadership team in the region.

The Manager - MSS SOC Operations (region) leads the activities and management of the Managed Security Services operations team in the region, positioning Cyber

CX as the greatest global force of cyber security professionals.

The SOC Manager provides the Managed Security Services operations team in the region with technical guidance and personnel development. They oversee customer engagements, identify and champion service improvements, coordinate on-boarding activities for new clients and are responsible for managing budgets provided by the Director – MSS Operations.

Additional responsibilities include devising ways of working more efficiently and effectively, coordination of incident response with DFIR team as required, contributing operational support where needed, as well as reporting on security operations to clients and business leaders.

• Ensure high quality monitoring, triage and alerting services are delivered to our clients
• Provide high-level operational support to MSS operations and projects
• Manage competing priorities by directing effort through SOC team members
• Ensure that customer service levels are met in line with agreed SLA’s
• Track performance of the MSS SOC team and drive quality assurance monitoring, innovation and improvement
• Lead, coach and build high performing teams through inspirational people leadership, and continually work with individuals in their development with goal setting and progression planning
• Create a culture of empowerment, collaboration, and accountability through consistent employee engagement
• Maintain and ensure the quality and competitiveness of the SOC capability by observing and reviewing industry trends, encouraging innovation, and driving strategic initiatives
• Act as the incident response coordinator when required
• Support business development activities by building genuine long-term partnerships, relationships, and networks, externally
• Actively build cross‑Practice and cross‑Function collaboration with key leaders across Cyber
  
  CX and continuously look for ways to add value. Facilitate communication, partnerships and cross‑pollination across the business to allow teams to better engage and service customers

• Tertiary qualification in information technology or similar field or equivalent industry experience
• Industry recognized qualifications (e.g. CISSP, CISM, SABSA) preferred
• Certifications in business management, commerce, project management and other professional skills or financial disciplines preferred
• Experience in the management or leadership of operational security capabilities
• 5+ years’…