Pharmacy Application Administrator

Job Description | Pharmacy Application Administrator

Title | Pharmacy Application Administrator

Location | Remote/Corporate Office

Department | CO1IT-Corporate IT

Reports To | Manager – IT Pharmacy Systems

SOFIE’s mission is to improve patient outcomes by developing and delivering molecular diagnostics and therapeutics (theranostics). With a robust radiopharmaceutical production and distribution network, mature contract manufacturing services and high value theranostic intellectual property, we are delivering on the promise of radiopharmaceuticals. The Pharmacy Application Administrator is responsible for the overall management, configuration, and support of SOFIE’s Bio Rx pharmacy application and related systems, ensuring operational excellence and regulatory compliance across the organization.

The administrator provides technical support to end users, manages peripheral devices, and leads user acceptance testing for system changes. Additional responsibilities include coordinating with vendors and internal teams on application enhancements, developing custom reporting solutions, and driving process improvements. The position also supports new site rollouts, training initiatives, and API integrations to optimize operational efficiency and compliance.

• Data & Application Management
  • Primary Administrator for the Bio Rx pharmacy application.
  • Maintain both Pharmacy Level and Enterprise Level data.
  • Maintain application user records.
  • Maintain customer master data in Bio Rx pharmacy application and ensure alignment with Salesforce CRM.
  • Maintain product master data in Bio Rx.
  • Maintain customer pricing data in Bio Rx and ensure alignment with SAP.
  • Maintain online ordering configuration.
  • Configure and maintain the Bio Rx testing environments.
• Technical Support & Device Management
  • Develop custom SQL query reports.
  • Manage peripheral devices for the application (i.e. network and local printers, barcode scanners, dose calibrators, etc.).
  • Coordinate with Application Vendor and SOFIE business on application changes and technical support.
  • Provide technical support to SOFIE application users.
  • Provide technical support to BioPointe mobile application users.
• Testing & Change Control
  • Manage application updates and change control records.
  • Manage user acceptance testing of application changes.
  • Execute user acceptance testing protocols.
• Training & Application Rollouts
  • Assist and lead Bio Rx and BioPointe rollouts at new SOFIE sites.
  • Coordinate with SOFIE IT and external vendors on equipment purchases.
  • Develop and distribute training materials for Bio Rx and related applications.
  • Lead Bio Rx Super Users and support end‑user training.
• Vendor & Project Coordination
  • Collaborate with vendor partners on API integrations.
  • Coordinate with SOFIE Project Management Office on project timelines and dashboards.
• Continuous Improvement
  • Identify process improvement opportunities and implement solutions.
  • Contribute to the strategic road map for the application’s use at SOFIE.
• Other responsibilities as required.

• Education & Work History
  • Bachelor of Science in Computer Science or related field.
  • 3+ years of administrative experience with Pharmacy applications or other COTS applications.
  • 3+ years working in Pharmaceutical Laboratory, Nutraceutical Laboratory, or Biotechnology Environment.
  • Experience working in a regulated environment (CGMP or similar).
  • 3+ years of experience performing Business Application Analysis in a related system area preferred.
• Experience writing/modifying SQL queries.
• Strong interpersonal skills and verbal/written communications skills with ability to lead across teams.
• Strong skills with the Microsoft Office 365 suite.
• Must occasionally lift and/or move up to 25 pounds.
• Travel – up to 20% domestically.
• Experience with Zebra printers is preferred.
• Experience with systems networking elements such as TCP/IP, DHCP, DNS and general routing protocols is preferred.
• Experience training application end users with a diverse range of computer skills is preferred.