Sr. Associate Registrar Technology and Operations

To be considered for this role, please submit a cover letter.

Oversee the planning, implementation, and delivery of Registrar's services and student/academic information to the University community, including compliance reporting, production of data queries and reports, the registration process, the grading process, production of diplomas, and general system coordination. Completes mandatory state and federal surveys of student and academic data and fulfills compliance requirements. Oversees implementation of new functionality and systems involving student or academic data.

Liaison role within and outside the Registrar's Office to assure that technical services are responsive to the needs and policies of the academic community. Accountable for the security of student data as guided by FERPA regulations. Oversees development and delivery of FERPA and system training. Supervises two exempt positions:
Manager of Reporting and Communications and Graduation Manager.

• Stays current on Banner Student system
• Tracks system defects and changes in functionality in Banner Student module and coordinates with appropriate members of Registrar's Office and university community to test and modify relevant business processes.
• Troubleshoots system problems, conducting appropriate research and coordinating solutions with Information Systems.
• Supports on-going implementation of the Banner Student module by developing test plans, coordinating processes and procedures related to testing new release versions, table maintenance, and evaluation of various functionalities.
• Help develop new reports, processes and update functions in conjunction with Information Systems to support the Registrar's Office.
• Acts as Registrar's Office liaison with Information Services and Administrative Systems Team. Serves as project lead for implementation of new systems and functionality.
• Acts as Registrar Office representative as university purchases other systems that link to Banner. Works with IS to load FERPA-appropriate student information into other systems.
• Oversees testing of upgrades of non-Banner systems.
• Oversees Registrar's Office web page. Serves as staff technology expert staying abreast of changes in technology that can serve the needs of the office and suggesting changes to improve productivity and efficiency.

• Reviews requests and grants approval for access to student-related forms, jobs and/or processes in Banner to ensure a legitimate educational interest exists, while providing suggestions for other data sources.
• Conduct required annual audit of Banner Student permissions as mandated by University Information System security policy.
• Coordinates with internal auditors on required system and process reviews.
• Understands security requirements for data and the Banner system, making recommendations for added security when necessary. Implements and interprets academic policies.
• Builds and assigns cohorts for entering students for tracking purposes to fulfill University's Student Right to Know obligations.

• Serves as primary data provider from Banner Student Module for the University.
• Prepares, extracts, and validates student data for the State Council of Higher Education for Virginia (SCHEV) and the Integrated Postsecondary Education Data System (IPEDS) in accordance with state and federal guidelines.
• Oversee coordination of various extracts of student system data including enrollment and graduation information to the National Student Clearinghouse to comply with Federal reporting requirements.
• Serves as the data manager for student module data in the Blackboard Analytics data warehouse. Ensures integrity of student data in the data warehouse.
• Reconciles student data discrepancies between Banner and the data warehouse.
• Oversees production of ad hoc data queries and reports from the Banner Student system, using population selection, Object:
  Access and other query tools.
• Develop reports in Micro Strategy to support University s data needs, including the creation of enrollment census reports, academic major reports, academic capacity, degree award reports, graduation and retention rate reports, faculty load reports, study abroad reports, etc.
• Develops and manages business intelligence solutions for the Registrar s Office and its constituents, including the creation of dashboards and reports using Micro Strategy. Supports academic offices with reports on majors and minors.
• Supports Academic Advising Resource Center and Dean's Offices with course demand analysis. Ensures distribution of student information according to federal, state and University guidelines.

• Oversees Student Information Specialist in set-up and execution of all registrations for the five University schools and non-credit divisions.
• Partners with Associate Registrar for Scheduling to coordinate resolution of…