Senior Manager; IC), Product Designer

## Senior Manager (IC), Product Designer Apply:
McLean, VA:
New York, NY:
Richmond, VA:
Full time:
Posted Today:
R1002384

Senior Manager (IC), Product Designer We’re currently seeking a Senior Manager, Product Designer to join our Premium Design - Rewards  which is part of the Experience Design organization.
The Premium Design team sets the bar for Capital One’s high-spender customer experience ecosystem, revolving around highly useful, personalized, and high-stakes products. The Experience Design team at Capital One is at the forefront of enriching our customers’ digital and physical experiences and we are passionate about creating memorable, meaningful product experiences that build the Capital One brand with humanity and drive business advantage and innovation.

We champion a thriving environment of collaboration, authenticity and healthy critique, in which we honor diversity of thought, create a culture of belonging, and elevate one another. If you’re a creative innovator who embraces an environment where you can experiment, learn, and change banking for good, we’d love to hear from you.

The Experience Design team at Capital One is at the forefront of enriching our customers’ digital and physical experiences and we are passionate about creating memorable, meaningful product experiences that build the Capital One brand with humanity and drive business advantage and innovation. We champion a thriving environment of collaboration, authenticity and healthy critique, in which we honor diversity of thought, create a culture of belonging, and elevate one another.

If you’re a creative innovator who embraces an environment where you can experiment, learn, and change banking for good, we’d love to hear from you.
## Role Expectations  As a Senior Manager Product Designer, you’ll combine your craft expertise, influence & strategic thinking with an understanding of our customers and the business. You’ll co-create innovative solutions to complex problems, drive product strategy and contribute to a thriving team culture of high performing designers.  Here are some of the expected competencies for this role:  
** Product Design Expertise:
** Leverage established product design expertise and skills across interaction, visual and service design to elevate the quality and maturity of the design practice at Capital One; in collaboration with cross-functional partners, help to oversee and optimize the use of appropriate tools, platforms, frameworks and design systems and work with teams to develop artifacts that may include vision stories, journey maps, blueprints, high-fidelity designs and prototypes  
** Mentorship:
** Advance the craft of design at Capital One by leading, mentoring and consulting with others, providing expertise that matures the design discipline, builds our culture and enables work to move forward efficiently  
** Strategic Influence:
** You'll shape product direction and outcomes by leveraging deep content design expertise, user insights, and an understanding of the business. You'll drive alignment across product, tech, and business partners, ensuring user needs are central to our overall strategy and enabling bold, innovative solutions to complex problems.  
** Human-Centered:
** Advocate for human-centered methodologies that align customer needs and business goals by applying data, research insights, design expertise and a mature perspective to problem-solving across the portfolio   
** Business-Focused:
** Demonstrate strong knowledge of products, processes, customers, competitors and broader market trends and use that knowledge to shape how Design should engage (i.e., actively managing the portfolio, pivoting, redirecting and broadening and narrowing scope, as needed)  
** Problem-Solving:
**…