Director of Member Services

Position Summary

The Director of Member Services for the D.C./Northern Virginia region is a rare, career-defining opportunity to build something new, bold, and lasting. As the staff leader for AGCVA’s newest and expanded district, this high-energy, high-impact role places you shoulder-to-shoulder with the CEO to establish a powerful AGC presence in one of the most dynamic construction markets in the country - Washington, D.C. and Northern Virginia.

If you are a relationship-builder, a connector, a builder of momentum—and you’re hungry to make your mark—this is your chance to shape AGCVA’s future in the Washington metro area. You’ll recruit and activate a thriving community of contractors and industry partners, develop high-value programs, expand AGCVA’s footprint, and ensure members experience a strong return on their investment.

You’ll take ownership of local activities with local staff support and the team of AGCVA. You'll be the local face of a expanding statewide organization whose mission is to Advocate, Grow, and Connect Virginia’s commercial construction industry. This is a ground-floor opportunity for a candidate who thrives on action, influence, and impact.

• Lead the launch and growth of AGCVA’s new district, building its identity, programming, leadership structure, and community presence from the ground up.
• Serve as the primary AGCVA representative in the Washington metro region, cultivating strong relationships with contractors, specialty contractors, suppliers, owners, and partner organizations.
• Develop and execute an ambitious membership growth plan, driving recruitment, retention, prospecting, and engagement through targeted outreach and strategic relationship-building.
• Coordinate, motivate, and support volunteer leaders, including a district Executive Committee, ensuring strong governance, goal alignment, and active engagement.
• Plan, produce, and evaluate high-impact events and programs that drive member engagement, enhance visibility, and deliver measurable ROI to both AGCVA and participants.
• Identify and secure sponsor ships, partnerships, and business development opportunities that strengthen AGCVA’s regional presence and generate non-dues revenue.
• Collaborate closely with statewide AGCVA teams—advocacy, communications, workforce development, events—to integrate statewide priorities into local execution.
• Represent AGCVA at regional meetings, coalition discussions, and industry events, positioning the association as a trusted leader and advocate in the capital region.
• Supervise and mentor the Northern Virginia–based Member Services Manager, aligning priorities, supporting performance, and fostering a high-energy, member-focused team culture.
• Ensure clear communication and alignment between AGCVA leadership, AGC of America, regional partners, and local volunteers to advance strategic goals and member value.

• Entrepreneurial mindset with the drive to build and scale something new.
• Exceptional relationship-building and interpersonal skills.
• Strong organizational, sales, and project management abilities.
• Confident public speaker and community representative.
• Skilled in volunteer engagement and leadership development.
• Innovative event and program designer.
• Able to work independently while collaborating effectively across teams.
• Proven ability to coach and empower team members.

401(k) with match
• Health
• Dental
• Vision
• Life
• Disability
• HSA
• PTO
• Flexible schedule
• Professional development support

• Minimum 5 years of experience in association management, membership sales, business development, or related field.
• Demonstrated success in membership growth and retention.
• Experience working with volunteers, boards, or committees.
• Understanding of commercial construction—or the drive to learn quickly.
• Proficiency in Microsoft Office and association management systems (NOVI AMS a plus).
• Valid driver’s license and willingness to travel across D.C. and Northern Virginia.