Senior Director, Corporate Operations

It’s fun to work in a company where people truly BELIEVE in what they’re doing! We’re committed to bringing passion and customer focus to the business. The Senior Director, Central Operations is the enterprise leader responsible for the strategy, governance, performance, and continued development of Aligned Data Centers’ Central Operations organization. The role provides direct oversight of the Operational Reliability Group, Operations Training & Workforce Readiness Group, and Operational Excellence Group, integrating technical reliability, incident management, workforce readiness, maintenance governance, compliance, innovation, operational systems, and reporting into one scalable operating model.

This position establishes the standards, programs, resources, and governance required to improve reliability, reduce operational risk, develop qualified personnel, and drive consistent execution across all operating markets. The Senior Director partners with Site Operations, Engineering, Platform Delivery, Customer Success, Technology, Security, Finance, Procurement, Legal, People & Culture, and executive leadership to translate business priorities into repeatable enterprise programs and measurable results.

Lead the enterprise Central Operations organization and establish an integrated operating model across Operational Reliability, Operations Training & Workforce Readiness, and Operational Excellence. Develop and execute multi-year strategies, organizational roadmaps, staffing plans, operating budgets, compensation recommendations, and capability-building plans aligned with portfolio growth and business priorities. Translate executive direction, operational risk, incident trends, customer commitments, and business needs into prioritized programs, accountable owners, timelines, funding requests, and measurable outcomes.

Serve as the principal integrator between site operations and corporate functions, ensuring enterprise priorities are understood, coordinated, and executed consistently across markets. Provide executive-ready updates, business cases, board presentation content, decision materials, operational narratives, and recommendations regarding reliability, readiness, risk, staffing, performance, and investment needs. Establish clear ownership boundaries, governance forums, performance expectations, and succession plans that reduce key-person dependency and improve organizational continuity.

Provide executive oversight of the Operational Reliability Group, including Operations SMEs and technical disciplines covering Mechanical, Electrical, BMS/Controls, Water Chemistry, and other critical infrastructure specialties. Ensure portfolio-wide technical support is available for critical incidents, complex equipment failures, troubleshooting, system optimization, break-fix recovery, and operational risk mitigation. Govern incident response expectations, technical escalation, bridge participation, structured root cause analysis, corrective actions, lessons learned, and remediation tracking through closure.

Oversee the AMMO asset reliability and readiness audit program, PREP pre-operational readiness program, CMMS quality assurance, technical assessments, site readiness reviews, and corrective action follow-through. Ensure technical SMEs validate equipment condition, system settings, controls sequences, points, graphics, firmware and revision status, water chemistry, asset records, as-built documentation, and identified deficiencies. Guide the development and approval of technical standards, emergency operating procedures, methods of procedure, change requests, technical…