Engineering Operations Technician, DCC Communities

Overview

Engineering Operations Technician, DCC Communities – Job  | Amazon Data Services, Inc.

Join our dynamic team and become a critical guardian of technological infrastructure. As a Data Center Engineering Technician, you will maintain the heartbeat of mission-critical technology infrastructure and help ensure an uptime of 99.999%. You will work on electrical and mechanical equipment in Data Center Operations and support facilities that power global digital experiences.

You will be part of AWS Infrastructure Services, supporting the design, planning, delivery, and operation of AWS global infrastructure. We work on challenging problems with thousands of variables impacting the supply chain and strive to keep the cloud running for our customers.

You will join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You will collaborate across AWS to uphold safety and security standards while delivering capacity at the lowest possible cost. We foster an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Note:

Amazon does not sponsor immigration for this role (including H-1B, TN, and other non-immigrant visas). Lump sum relocation stipend is available for eligible candidates.

• Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability
• Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)
• Assist in troubleshooting facility and rack-level events within internal Service Level Agreements (SLA)
• Perform rack installs and rack decommissioning within internal SLA
• Perform PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment
• Technical writing to support change management program
• Monitor daily work requests and manage to resolution, and execute projects from conception to completion
• On-site support of contractors, sub-contractors and vendors, ensuring work is in accordance with established practices, procedures and local legislation
• Work schedule changes depending on site needs; shifts can be up to 12 hours and may rotate; some locations have on-call rotations
• Role may support more than one location/site

Willingness and demonstrated ability to work in the following physical conditions with reasonable accommodations:

• Regularly lift and/or move up to 39 pounds independently
• Participate in group lifts for 40+ pounds
• Maintain balance and perform construction tasks while on a ladder
• Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position
• Work in an environment requiring provided ear protection

This role supports data centers in various operational stages and may be assigned to facilities under development, which could require travel to established locations for training until site becomes fully operational.

• Ability to travel to or commute between data center locations as needed
• Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational
• Travel frequency will vary based on business needs and operational status of assigned facility
• Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs

This role acts as Amazon’s front line for hands-on electrical and mechanical equipment preventive maintenance (PM) and troubleshooting. You will report to a site’s Data Center Facility Manager (FM) and maintain, operate, and troubleshoot mission-critical data center facility equipment including stand-by diesel generators and related fuel systems, 3-phase electrical systems (switch gear, UPS units, PDUs, and wet cell batteries), mechanical equipment (CRA/HU units, centrifugal chillers, cooling towers, water systems, air handlers, pumps and motors), and related fire/life…