Hypothermia Coordinator, PT; Sat​/Sun

Title: Hypothermia Coordinator. PT (Sat/Sun, 4pm-12am)

Department: Loudoun Homeless Services Center (LHSC)

Reports to: Assistant Director of Operations

FLSA Status: Non-Exempt;
Temporary;
Seasonal

Hourly Rate: $20/hour

Anticipated

Start Date:

ASAP

Shelter House was established in 1981 as a grassroots responder to the homelessness crisis in Fairfax County. Since the organization’s inception, we have adapted and grew to meet community needs, all while working in partnership with government and private partners and community members. Today, Shelter House is a successful and reputable organization of over 100 employees committed to preventing and ending homelessness and domestic violence.

In the last year, our compassionate team of individuals changed the lives of nearly 2,000 individuals, half of which were children.

Our Culture is built from our Core Values of Inclusivity, Collaboration, Accountability, Respect, and Empowerment (iC.A.R.E.). In addition to our incredible mission and culture, we offer our employees a work-life balance, 401K (with employer matching), and core benefits (medical/dental/vision) for full-time employees with a generous employer contribution towards premiums.

Hypothermia Coordinators are responsible for supporting the operation of the temporary Hypothermia program between November 1, 2025 to April 1, 2026. The Hypothermia Coordinator will set up the Hypothermia program space, pick up and drop off program participants utilizing a large Shelter House owned vehicle, conduct program participant orientations, distribute meals, schedule shower use, and ensure participants’ needs are met. Hypothermia Coordinators will provide participants with information on resources such as the Drop-In Day Program and Emergency Shelter and are responsible for recording and reporting information on the participants utilizing the hypothermia program.

• Ensure the smooth running of the hypothermia program and a safe and welcoming environment for participants by:
• Monitoring and maintaining participant safety and count throughout the entire shift.
• Documenting the completion of the regular walkthrough of the site to ensure safety of the building and participants.
• Organizing and passing out cots and bedding once the floors have been swept and mopped.
• Cleaning and organizing supply, cot, and bedding in the storage area.
• Keeping the hypothermia area clean at all times.
• Notifying the supervisor of any critical incidents and completing a Critical Incident Report before the end of shift for supervisor review and submission.
• Providing support, problem resolution, and emergency crisis intervention and stabilization services for shelter guests.
• Performing frequent physical activities, including unloading, and stocking donations, distributing supplies, laundry, organizing, and completing grounds checks and facility checks.
• Preparing coffee and setting out continental breakfast in the morning.
• Maintaining the dignity and confidentiality of all participants during service delivery and treating each participant with dignity and respect.
• Completing intakes with new participants - explaining the program, schedule, expectations/community guidelines, completing paperwork, and ensuring participants understand the expectation of safety in the shelter.
• Providing an orientation and tour to new participants and answering questions for participants about the facility and available resources and services.
• Ensuring participant’s basic needs are met by distributing toiletries, laundry supplies, and other items to participants as needed and/or requested.
• Respectfully and firmly reminding participants of the agreed-on safety guidelines as issues arise and deescalate crisis situations if necessary
• Encouraging participants to engage with case management services through accessing the shelter and Drop In Day Program.
• Reviewing and updating the daily hypothermia shelter log by documenting all interactions with participants and any other significant events in the shelter; completing other required logs and reviewing emails and incident reports.
• Completing efficient and informative shift exchange with incoming/…