Retail Keyholder; Store
Listed on 2026-01-05
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Retail
Retail Associate/ Customer Service, Customer Service Rep
Retail Keyholder (Store 3960) – Game Stop
Join Game Stop as a Retail Keyholder and help create unforgettable gaming experiences for our customers.
Responsibilities- Deliver best-in-class guest service: greet guests, respond to questions and concerns promptly, and provide gaming knowledge.
- Process sales, trade‑in, and reservation transactions accurately via the POS system.
- Maintain a clean, organized, and merchandised store environment, including restrooms and fixtures.
- Support Omni‑Channel orders and manage inventory counts and restock merchandise.
- Adhere to all Game Stop policies, opening/closing procedures, and cash handling requirements.
- Legal work eligibility in the United States and proof of identity.
- Minimum age 18 and high school diploma or equivalent.
- At least 1 year of retail sales, guest service, or management experience preferred.
- Strong communication skills, including bilingual English/Spanish preferred.
- Ability to stand, move, and work unassisted for up to 10 hours per day.
Skills and Abilities
- Exceptional guest service skills and authentic friendliness.
- Clear verbal and written communication with the ability to listen.
- Basic math and alphabetizing skills.
- Problem‑solving and judgment abilities.
- Bank deposit and loss prevention safety compliance.
Game Stop provides equal employment opportunities to all applicants without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. Game Stop gives reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
BenefitsFull‑time store positions are eligible to participate in incentive programs, 401(k), paid time off, dental, vision, and health insurance. Positions may also be eligible for a bonus and/or other incentives.
Compensation$13.27 – $16.02 per hour
ApplicationThis position accepts applications on an ongoing basis. Candidates should apply by clicking APPLY.
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