Sales Associate - Short Pump

Join to apply for the Sales Associate - Short Pump role at FGG Spa, LLC
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Hand & Stone Short Pump located at 11873 W. Broad St, Short Pump, VA 23233 is seeking sales professionals to join our team. Our ideal candidate is a responsible, driven individual with excellent communication skills, a positive attitude, and a winning personality. Candidates should have a demonstrated history of providing exceptional customer service in prior roles. Our goal is simple: to make each visit the best hour of the month for our guests and valued members.

Sales Associates play a crucial part in achieving this goal by forging genuine connections with clients, coworkers, and the community.

• Employer Contributions to Medical Insurance
• 401(k) and 401(k) matching
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Supplemental insurance
• Competitive salary
• Training & development
• Paid time off
• Flexible schedule
• Free uniforms
• Employee discounts
• Opportunity for advancement

We offer a competitive compensation package designed to reward your contributions and drive your success. This role is more than just answering phones! Boost your paycheck with our stress‑free membership model. Enjoy a base hourly rate tailored to reflect your experience and skill PLUS benefit from our uncapped commission structure on membership sales, providing substantial earning potential based on your sales performance.

Our top performers typically earn an additional $2–$4 per hour in commission on top of their base rate.

• Meet membership sales goals
• Successfully achieve all performance‑based goals set by spa leadership and the company on a consistent basis. These goals include, but are not limited to:
  Membership Conversion, Booking Efficiency, Call Conversion, and Gift Card Sales.
• Maintain a detailed knowledge of our service menu and work to educate clients on the benefits of specific services and enhancements.
• Provide an excellent customer experience to all clients through answering phone calls, setting appointments, greeting clients, and membership sales and management.
• Passionately promote sales, promotions, and events.
• Uphold spa cleanliness standards.
• Perform various other duties as assigned.

The SA role has a varied schedule including weekend, daytime, evening, and holiday hourly schedules, and flexible availability is preferred.

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment.

Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.

Entry level

Part‑time

Sales and Business Development