Human Services Caseworker

Human Services Caseworker

Join to apply for the Human Services Caseworker role at Prince William County

Do you want a career where your work truly makes a difference? Join us in supporting and protecting vulnerable adults in our community. Prince William County Department of Social Services, Adult Protection and Prevention Division, is seeking a dedicated Human Services Caseworker to join our Adult Protective Services team.

In this vital role, you’ll be on the front lines responding to concerns of abuse, neglect, or exploitation. Our team goes beyond taking calls – we put compassion into action by listening carefully, assessing each situation, and following clear policies and procedures to ensure safety and well‑being.

• Respond to reports of abandonment, abuse, exploitation, neglect, and self‑neglect involving disabled and older adults
• Evaluate clients’ situations and determine the severity of risk factors
• Respond to crisis situations that are complex
• Participate in creating service plans by collaborating with adult clients, their families, and community resources
• Monitor ongoing cases through home visits
• Prepare court reports, case presentations, and summaries of cases
• Participate in court appearances

• Working with older adults and vulnerable populations
• Conducting protective services case investigations and assessments
• Ability to exercise independent judgement within policies and procedures
• Excellent verbal and written communication skills
• Knowledge of local, state, and federal adult welfare policies and practices
• Ability to develop positive working relationships with clients, peers, and community partners

Bachelor’s degree in the human services field; or a bachelor’s degree in any field accompanied by a minimum of two years of appropriate and related experience in a human services‑related area.

• Two years of experience conducting protective services investigations (Child Protective Services and/or Adult Protective Services)
• Two years of experience intervening in crisis situations to ensure client safety and well‑being
• Strong knowledge of local, state, and federal adult welfare policies and practices

• All DSS staff are required to provide emergency human services work, including staffing emergency shelters in the event of a community disaster
• Candidates must pass criminal history, child protective services, and DMV background checks
• Resource/foster parents for youth in the Prince William foster‑care program may not be employed by the Prince William Dept. of Social Services. Resource/foster parents for youth from other localities are welcome to apply
• Staff in this position must possess a valid driver’s license and be eligible to drive for work

37.5 hours:
Typically, Monday – Friday 8:30‑5:00 and periodic 24‑hour emergency on‑call rotation. Following three months of in‑person training, this role offers the potential for telework at the manager’s discretion. Telework eligibility is subject to change as business needs dictate; there is no guarantee of future teleworking arrangements.

$70,921.50 to $97,968.00

• Retirement from the Virginia Retirement System (VRS)
• 401a and 457 retirement savings and investment plans
• Paid Annual Leave
• Paid Personal Leave
• Paid Sick Leave
• Paid Holidays
• Optional Group Medical and Dental Health Plans
• Optional Group Life Insurance
• An Employee Assistance Program (EAP)
• Career Development Opportunities
• Full‑time positions with Prince William County Government qualify for Public Service Loan Forgiveness

Prince William County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

The above position description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the department. To view the full class description, please contact the Human Services Caseworker recruitment team.