Recreation Attendant

Overview

The Omni Homestead Resort & Spa is a dynamic four-season resort located in the Allegheny Mountains of Virginia. The resort features superb restaurant dining, championship golf, spa, winter sports and numerous other activities ideal for families and corporate outings.

The Omni Homestead Resort & Spa's associates enjoy a dynamic and exciting work environment, comprehensive training, mentoring, and the pride that comes from working for a company with a reputation for exceptional service. The resort embodies a culture of respect, gratitude and empowerment day in and day out. Friendly, motivated people with a passion to serve others may find their perfect match here.

Successful candidates should have excellent communication and customer service skills, organizational and leadership skills and be comfortable working at heights of 200+ feet. Serious consideration will be given to applicants with previous guiding experience in the climbing and mountaineering industry. Experience in the ski industry, outdoor education, recreation management, high angle ropes courses, and/or interpretive/educational programming a plus.

Essential Functions:

• Demonstrate strong customer service skills.
• Assist desk staff with check in process, waivers and storing belongings.
• Greet guests and give an introductory orientation talk.
• Inspect, repair as needed and prepare guide equipment, guest equipment, and Canopy Tour course daily.
• Complete Daily Operations Check List and Report and Equipment Use Log. Complete Near Misses/Incidents when pertinent.
• Inform Canopy Tour director of any maintenance needs on the course.
• Guide groups of up to 8 guests on the Canopy Tour and demonstrate proficiency in the multitude of skills required to guide.
• Ensure that all procedures covered in the Guide Training Manual are followed.
• Respond when necessary to evacuate participants from the course.
• Provide a friendly and welcoming atmosphere for Canopy Tour guests.
• Assist in operating the Canopy Tour / Red Tail Racer Zip Line.

Tools & Equipment: All Computer Systems, All Facility Utility Systems, Telephone system, 2-Way Radios, etc.

Working Environment: Subject to working in a crowded, fast paced environment as part of a team, with long periods of walking and standing, and indoor/outdoor weather conditions.

• Current First Aid/CPR Certification is required of all guides.
• Strong customer service skills.
• Basic knowledge of computers, telephone system, and 2way radios.

Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links:

EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement
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If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applica