Films Regional Quality Manager and Film Specialist

Founded in 1920, Eastman is a global specialty materials company that produces a broad range of products found in items people use every day. With the purpose of enhancing the quality of life in a material way, Eastman works with customers to deliver innovative products and solutions while maintaining a commitment to safety and sustainability. The company’s innovation-driven growth model takes advantage of world-class technology platforms, deep customer engagement, and differentiated application development to grow its leading positions in attractive end markets such as transportation, building and construction, and consumables.

As a globally inclusive company, Eastman employs approximately 13,000 people around the world and serves customers in more than 100 countries. The company had 2025 revenue of approximately $8.8 billion and is headquartered in Kingsport, Tennessee, USA. For more information, visit  .

Eastman will not accept applicants for this offered position who require visa sponsorship,
including those whose status is F-1 visa OPT who subsequently would require ongoing visa sponsorship.

• Promote “Zero Incident Mindset” principles across the quality organization.
• Represent regional quality by translating customer and commercial needs into internal quality requirements and aligned processes.
• Engage with customers on quality initiatives, product performance, and issue resolution.
• Coordinate regional customer feedback and trend analysis to identify improvement needs and secure resources.
• Lead mitigation of major film quality excursions, including root cause investigation, CAR/MOC documentation, and corrective and preventive actions.
• Lead quality improvement projects using Operational Excellence tools and structured project documentation.
• Support new product and raw material qualifications as well as process/machine changes through quality requirements, risk review, and production-release readiness.
• Guide internal nonconforming material deviations, disposition decisions, and containment actions.
• Support internal process quality challenges, including process issues, specification gaps, and cross-functional alignment needs.
• Improve product release criteria, quality standards, and control practices to strengthen consistency and customer fitness for use.
• Support site Quality Management System audits, including ISO 9001 activities.

• Bachelor’s degree in engineering, chemistry or related science degree highly preferred. Significant relevant roll-to-roll film or coating operational experience may be considered in lieu of degree.
• Minimum of five years of related industry experience in quality, operations, engineering, or technical functions is required
• Knowledge of plastic films, coatings, or adhesives is preferred
• Experience with Quality Management Systems, including ISO 9001, is preferred
• Experience with Operational Excellence tools, including statistical analysis, problem analysis, FMEA, and Six Sigma, is preferred
• Willingness to travel domestically approximately 10–15% of the time
• Skills and Capabilities
• Acts with honesty, integrity and ownership in all work activities
• Supports an inclusive, diversity-minded workplace and contributes to a collaborative team environment
• Uses continuous improvement, change management, and communication skills to influence outcomes and support business priorities
• Exhibits initiative, planning, prioritization, coordination, and commitment while working effectively with minimal supervision
• Collaborates effectively across functions, regions, and teams to resolve quality issues and drive alignment
• Builds trust with key customers by understanding their quality concerns and partnering…