Films Regional Quality Manager and Film Specialist

Position: Performance Films Regional Quality Manager and Film Specialist
Location: Fieldale

Founded in 1920, Eastman is a global specialty materials company that produces a broad range of products found in items people use every day. With the purpose of enhancing the quality of life in a material way, Eastman works with customers to deliver innovative products and solutions while maintaining a commitment to safety and sustainability. The company’s innovation-driven growth model takes advantage of world-class technology platforms, deep customer engagement, and differentiated application development to grow its leading positions in attractive end markets such as transportation, building and construction, and consumables.

As a globally inclusive company, Eastman employs approximately 13,000 people around the world and serves customers in more than 100 countries. The company had 2025 revenue of approximately $8.8 billion and is headquartered in Kingsport, Tennessee, USA. For more information, visit .Note Eastman will not accept applicants for this offered position who require visa sponsorship, including those whose status is F-1 visa OPT who subsequently would require ongoing visa sponsorship.

Responsibilities Promote “Zero Incident Mindset” principles across the quality organization.

Represent regional quality by translating customer and commercial needs into internal quality requirements and aligned processes.

Engage with customers on quality initiatives, product performance, and issue resolution.

Coordinate regional customer feedback and trend analysis to identify improvement needs and secure resources.

Lead mitigation of major film quality excursions, including root cause investigation, CAR/MOC documentation, and corrective and preventive actions.

Lead quality improvement projects using Operational Excellence tools and structured project documentation.

Support new product and raw material qualifications as well as process/machine changes through quality requirements, risk review, and production-release readiness.

Guide internal nonconforming material deviations, disposition decisions, and containment actions.

Support internal process quality challenges, including process issues, specification gaps, and cross-functional alignment needs.

Improve product release criteria, quality standards, and control practices to strengthen consistency and customer fitness for use.

Support site Quality Management System audits, including ISO 9001 activities.

Qualifications Bachelor’s degree in engineering, chemistry or related science degree highly preferred. Significant relevant roll-to-roll film or coating operational experience may be considered in lieu of degree.

Minimum of five years of related industry experience in quality, operations, engineering, or technical functions is required

Knowledge of plastic films, coatings, or adhesives is preferred

Experience with Quality Management Systems, including ISO 9001, is preferred

Experience with Operational Excellence tools, including statistical analysis, problem analysis, FMEA, and Six Sigma, is preferred

Willingness to travel domestically approximately 10–15% of the time Skills and Capabilities Acts with honesty, integrity and ownership in all work activities

Supports an inclusive, diversity-minded workplace and contributes to a collaborative team environment

Uses continuous improvement, change management, and communication skills to influence outcomes and support business priorities

Exhibits initiative, planning, prioritization, coordination, and commitment while working effectively with minimal supervision

Collaborates effectively across functions, regions, and teams to resolve quality issues and drive alignment

Builds trust with key customers by understanding their quality concerns and partnering internally to prioritize and resolve them in a timely manner

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