Food Hall Crew; Part-Time

Join to apply for the Food Hall Crew role at The Rose Gaming Resort

2 days ago Be among the first 25 applicants

Join to apply for the Food Hall Crew role at The Rose Gaming Resort

Pay Range

The Rose Gaming Resort is a $480 million gaming and entertainment complex destination, located alongside I-95 in Dumfries, Virginia. Along with exciting gaming action, The Rose Gaming Resort provides a luxury hotel, eight bars and restaurants, a space for meetings and events, 50,000+ square foot gaming space and over 1,650 Historical Horse Racing machines, and over 80 acres of green space.

The Rose Gaming Resort generates an estimated $35.5 million in annual tax revenues and employs more than 500 team members.

Title:

Food Hall Crew

Requisition #: 881

Location:

Dumfries, VA, US, 22026

Property:
The Rose Gaming Resort

Pay Range

The Rose Gaming Resort is a $480 million gaming and entertainment complex destination, located alongside I-95 in Dumfries, Virginia. Along with exciting gaming action, The Rose Gaming Resort provides a luxury hotel, eight bars and restaurants, a space for meetings and events, 50,000+ square foot gaming space and over 1,650 Historical Horse Racing machines, and over 80 acres of green space.

The Rose Gaming Resort generates an estimated $35.5 million in annual tax revenues and employs more than 500 team members.



Job Summary

The Attendant provides excellent service by expediting and serving food and beverage orders to customers. The Attendant processes food and beverage transactions using cash, comps, coupons, and credit cards.

Essential Duties And Responsibilities

SPECIFIC DUTIES AND RESPONSIBILITIES

• Greeting and seating customers
• Taking food and beverage orders and accurately entering them into the ordering system
• Making menu item recommendations and upselling add-ons
• Staying informed of daily and weekly specials
• Communicating any food allergy or special nutrition needs to kitchen staff.
• Ensuring all orders are filled quickly and accurately and that food is high quality.
• Providing attentive service to diners, like refilling drinks as needed and checking their needs during meals.
• Promptly addressing any customer service issues and referring to management when necessary.
• Performing some cleaning duties, such as at the service station, around the kitchen and in the dining area
• Collaborate with dining room, service, and kitchen staff to keep track of all orders and monetary situations, and charges.
• Validate methods of payment, complete transactions, provide documentation and receipts, and dispense the accurate amount of change if needed.
• Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and adequate change is available.
• Scan items and ensure pricing is correct or resolve amount discrepancies; take money in the form of cash, credit card, check, or gift card and process accordingly.
• Clean up checkout area and keep organized; keep receipt paper and other stationery stocked.
• Maintain accurate tabs on every restaurant table’s order using the venue’s primary POS system.
• Answer customers' questions and find a manager if the answer doesn't solve the issue.
• Ensures all orders leaving the kitchen meet presentation standards and guest requests. Reviews orders for accuracy and builds plates according to specifications and presentation:
  Ensures plates are properly garnished and food quality standards are met. Maintains line of sight/atmosphere control by circulating through work area throughout shift. Maintains constant flow of communication with and to the team. Responsible to comply with all workplace health and safety requirements, including department specific training regarding equipment and procedures.
• Maintains a clean, organized safe and sanitized work area. Keeps service station stocked with items such as ice, plates, napkins, garnishes, toppings and serving utensils. Informs wait staff of kitchen wait times and any product shortages.
• Learns Front of House material such as table numbers and server sections. Bags to-go orders for guests. Meets special guest requests while ensuring same high-quality standards. Attends and participates in briefings and other meetings as scheduled.
• Performs…