Plumbing Technician

Employment that is a breath of fresh air.
Are you ready to elevate your with a company that values quality craftsmanship and customer satisfaction? Vailes Home Improvement Services, a family‑owned business, is seeking dedicated professionals to join our team. With a strong commitment to excellence in HVAC, plumbing, and home improvement, we provide a supportive work environment that fosters growth and balance. If you're looking for a rewarding career with a company that prioritizes both professional development and employee satisfaction, we’d love to welcome you to the Vailes team!

• $25 to $33/hr. (Depending on skills and experience) plus potential for spiffs and commissions!
• Insurance Options
• Vehicle with gas card
• PTO + Paid Holidays (From Day 1!)
• IRA With Company Match
• Work‑Life Balance
• Office Celebrations
• Fun Team Events
• Company provided uniforms
• Ongoing Support & Development - Paid training
• Family owned and operated company

The position of Plumbing Technician is to diagnose and repair residential plumbing systems and lead customers to informed and confident buying decisions.

• Complete plumbing, drain cleaning and other related in‑home, service calls.
• Establish customer rapport to sell the right products and services.
• Educate and assist customers in choosing the best finance options and maintenance plans.
• Understand service criteria and hold yourself accountable for exceeding revenue goals.
• Show yourself as professional and knowledgeable to win new referrals and repeat business.
• Work alongside customer service and dispatch to ensure overall success of the business.
• Maintain a clean, organized job site and well inventoried truck.
• Participate actively in all training exercises, morning meetings and retreats.
• Train and mentor apprentices to ensure quick, accurate repairs and installations.
• Be accurate and timely with invoices, timecards, curbside feedback and option sheets.

• Licensed with knowledge of local plumbing codes and ability to make on‑the‑job applications.
• Develop proven track record in soldering, pipe threading, fixture installation, gas leak testing and repair.
• Continued education and training.
• Clean, safe driving record.
• Highly organized with exceptional follow‑through abilities.
• Strong verbal and written communications.
• High integrity with advanced social skills and ability to make solid connections.
• Strong desire to be a better technician tomorrow than you are today.
• Competitive individual contributor who also loves to win as a team.

We are an equal opportunity employer.