Architect, AI Engineer

Overview

Cvent is a leading meetings, events, and hospitality technology provider with more than 4,800 employees and ~22,000 customers worldwide, including 53% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business.

Our technology brings millions of people together at events around the world. In short, we’re transforming the meetings and events industry through innovative technology that powers human connection.

The DNA of Cvent is our people, and our culture has an emphasis on fostering intrapreneurship – a system that encourages Cventers to think and act like individual entrepreneurs and empowers them to take action, embrace risk, and make decisions as if they had founded the company themselves. At Cvent, we value the diverse perspectives that each individual brings. Whether working with a team of colleagues or with clients, we ensure that we foster a culture that celebrates differences and builds on shared connections.

Cvent is seeking a highly skilled and experienced Software Architect to spearhead the design and architecture for Cvent’s large-scale, Internet-based applications. The Architect will work as a leading member of the Product Development team and, more specifically, the Architecture team to support and enhance the application architecture and the framework. The Architect will frequently be tasked with researching new tools and technologies and look at integration of artificial intelligence (AI) solutions across our product suite.

This is an exciting opportunity to lead the charge in bringing cutting‑edge AI technologies to the event industry, enhancing our platforms with capabilities that drive innovation and efficiency. The Architect will also be expected to actively participate in design and implementation of projects featuring a high degree of technical complexity and/or scalability and performance implications.

• Lead the design, development, and delivery of AI solutions across our enterprise SaaS platforms, leveraging expertise in large language models (LLMs), agents, retrieval‑augmented generation (RAG) systems, and evaluation frameworks.
• Integrate AI capabilities into existing and new products, ensuring scalability, reliability, and high performance of AI‑driven features.
• Work on specification, design, development, and debugging of large Internet scale and high‑performance service‑based web applications and frameworks.
• Create reusable frameworks through hands‑on development and unit‑testing.
• Document technical designs using flow charts, class diagrams, sequence diagrams, activity diagrams, data flow diagrams, database schemas, descriptive software component documentation, and wireframes.
• Provide technical oversight and conduct thorough analysis of AI‑related requirements, ensuring optimal architectural quality and alignment with Cvent’s paved road.
• Collaborate with product, UI/UX, and project management teams to define AI solutions that meet business objectives and enhance user experience.
• Contribute to the automation needed for continuous deployment of AI solutions and build tools that enhance developer productivity.
• Act as a key contributor in defining architecture best practices and standards, while providing technical guidance across various departments.

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
• 12+ years of experience in software development with a strong background in AI technologies, including LLMs, agents, RAG systems, and eval frameworks.
• Proven experience with AWS, CDK/Cloud Formation, Type Script, and Java.
• Strong coding and development skills with a broad understanding of technology, including algorithms, data structures, persistence technologies, and networks.
• Strong experience with one or more of these databases: SQL Server, MySQL, Postgre
  
  SQL, Oracle, Couchbase, Dynamo
  
  DB, Redis, Elastic Search or other No
  
  SQL technologies.
• Exceptional technical…