Material Handler Returns Processor

Come join our team! $1,000 Retention Bonus (after 1 year) Paid Time Off 11 Paid Holidays Eligible to participate in the 401(k) Plan

include the following. Other duties may be assigned.

• In this position, the employee will perform the more advanced general warehouse duties to include making adjustments in the computer system; operating machinery; processing; shrink-wrapping product; operating a stretch-wrapping machine, and performing short picker duties while meeting production requirements, following appropriate instructions and safety methods associated with the department they are assigned to.
• Selects carton of returned merchandise from the pallet, opens with a razor knife, unpacks all books and paperwork, keeping the books and documentation together, and places it on the conveyor at the processing station by shipped from address. Uses Warehouse Management System (WMS) to process (Scan) each piece of returned merchandise by ISBN number, locate by tote number to the Bin locations and make adjustments for damaged books.
• Keeps each shipped from address together on one Return Authorization Number (RA) to assign credit for the returned merchandise.
• Puts returned merchandise in the correct bin location according to the transaction instruction in the tote that came from the processing station.
• Removes full case quantity from the bin, shrink-wraps the case, and locates it in the rack location.
• Keeps the bin locations neat and orderly at all times.
• Operates shrink-wrap machine to incase correct carton quantity of books to be returned to inventory.
• Brick stack returned merchandise as needed.
• Separates returned merchandise that has been placed in hurt status.
• Refurbishes the returned merchandise as needed.
• Locates book jackets and keeps appropriate documentation.
• Removes returned merchandise from hurt status to available status using WMS.
• Weighs each carton and use WMS to update the Keyrec log with weights; create a Batch Record in WMS to identify each receipt by Keyrec number. Records in WMS to identify each receipt by Keyrec number.
• Unpacks each carton of returned strip covers and prepares them for scanning by shipped from address and Keyrec number.
• Uses Tangent machine, its software, and WMS to process (scan) each strip cover returned by ISBN and credit the correct customer for the return.
• Keeps each shipped from address together on one Return Authorization Number to assign credit for the returned strip covers.
• WMS – Looks up locations and retrieves order status information.
• Read and select the proper size carton for volume and size of product to be shipped; and inserts invoice.
• Properly positions and affixes the labels on the carton to ensure they are oriented for the system scanners.
• Inspects product visually to ensure it is free of damage and the correct count before placing in the carton to be shipped.
• Ensures correct placement of the books in the carton to allow the General Warehouse Employees in packing to carefully secure books with the proper amount of dunnage in order to prevent movement and protect the product while in transit.
• Records the proper adjustments for short shipments on the carton.
• Assists in resolving any discrepancies.
• WMS - Make adjustments for damaged books, stock transfers, and put-away (return product to inventory); retrieves order status information; and look up parcels.
• Conforms to all Company policies and procedures (Employee Handbook)
• Complies with all established environmental, health, and safety requirements in order to minimize injuries, loss of production time, and damage.

• Performs cycle counts as directed.
• Mark locations that are short or contain damaged books for designated short pickers to correct.
• Keep zones throughout the Pick Module stocked with all sizes of cartons
• Affixes New Titles and Laydown Stickers to cartons
• Flag set orders and author signings are identified and applied to double-walled cartons to limit damages in transit
• Maintains a clean, neat, and orderly work area.
• Short Picker - Uses rolling equipment (forklift), retrieves books, and makes inventory transfers from rack location to forward picking locations. Assists in putting away extra stock.

To perform this job successfully, an individual must be able to perform each essential function of their job satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

High School diploma or general education degree (GED).

Ability to read and comprehend simple instructions, safety rules, and memos. Ability to write legibly and effectively communicate one-on-one.

Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals.

Basic computer and keyboarding skills and the ability to learn WMS.