Sr Director, Supply Chain

Job Summary:

The Senior Director of Supply Chain is responsible for leading and optimizing the company's end-to-end supply chain strategy, from demand planning, manufacturing, inventory, warehousing, and distribution. This role will deliver a cost-effective supply chain that supports growth while maintaining exceptional customer service, product quality, food safety, and regulatory compliance. The Senior Director will partner closely with Operations, Manufacturing, Procurement, Sales, Finance, and Quality to implement business objectives into an integrated supply chain strategy.

Essential Functions

• Develop and implement a comprehensive end-to-end supply chain strategy aligned with company growth, financial, and customer objectives.
• Lead the demand and supply planning processes, including S&OP, while overseeing supply planning, demand planning, inventory management, warehousing, logistics, and distribution for fluid products, milk powders, and butter.
• Establish processes, systems, and organizational capabilities to support continued business growth.
• Develop supply chain risk-management and business-continuity strategies to improve resilience and mitigate disruptions.

• Provide strategic leadership and direction to the customer service team ensuring exceptional service and operational efficiency.
• Partner closely with Sales teams to improve demand visibility, forecast accuracy, and promotional planning.
• Establish appropriate inventory policies.
• Improve order fulfillment, on time deliver, and customer service.
• Leverage data, analytics and performance metrics to improve supply chain cost and enhance operational performance.
• Partner with Quality teams to ensure supply chain activities meet applicable food safety, quality, regulatory and customer requirements.
• Ensure the supply chain has shelf-life management, traceability, and product integrity.

• Performs other related duties as assigned.

Lead:

• Clearly communicate the company's vision & goals and how the team's work contributes to them.
• Set a positive example through their own work ethic, attitude, and commitment to quality.
• Develop and empower team members by delegating tasks effectively and providing opportunities for growth and development.

Guide:

• Provide clear instructions and expectations, along with the "why", for tasks and projects.
• Offer regular feedback and coaching to help team members improve their skills and performance.
• Foster a sense of teamwork and shared purpose, emphasizing that the team is stronger together.

Support:

• Recognize and celebrate team accomplishments and individual contributions.
• Advocate for the team's needs and concerns, up, down, and across the organization.
• Encourage and support the team to challenge the status quo, to identify and suggest process improvements, and to embrace innovation.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Excellent verbal and written communication skills.
• Proficient in Microsoft Office Suite or related software.
• Excellent ability to conceptualize long-term business goals and develop orderly processes to accomplish those goals.
• Excellent managerial skills, and ability to build, lead, and inspire a team.
• Strong understanding of demand planning, S&OP, inventory management, manufacturing, logistics, and distribution
• Proven track record of delivering measurable improvements in cost, service, inventory, and operational performance.

• Must demonstrate good judgement when…