Program Coordinator-SCC

The purpose of this position is to provide CSET/SCC Trainees with comprehensive career placement and employment assistance. The incumbent is responsible for developing and maintaining employer relationships, identifying and securing employment opportunities, connecting Trainees with appropriate job openings, marketing CSET/SCC programs and services to prospective employers, and coordinating employment-related resources to support successful job placement and retention.

• Develops employment opportunities and facilitates successful placement of SCC Trainees into unsubsidized employment by matching Trainee skills/experience and interests/qualifications with employer needs and availability
• Establishes and maintains ongoing relationships with employers, businesses, industry representatives, workforce partners, and training agencies to identify employment opportunities and promote the hiring of SCC Trainees
• Conducts proactive employer outreach, including cold calls, employer visits, networking, job fairs, and other business engagement activities to develop job leads and expand employment opportunities for Trainees
• Markets SCC programs, Trainee skills, and available employment support services to prospective employers; communicates program benefits and works with employers to identify and address workforce needs
• Researches employment opportunities through employers, online job boards, CalJOBS, partner agencies, labor market information, and other available resources; obtains information regarding job requirements, qualifications, wages, schedules, and required skills
• Refers qualified Trainees to appropriate employment opportunities, coordinates and arranges interviews, and conducts timely follow-up with Trainees and employers to support successful placement and retention
• Provides individualized employment counseling and job-readiness assistance, including resume development, interview preparation, job search strategies, employment applications, and navigation of CalJOBS and other employment websites
• Develops and maintains Individual Employment Plans and other employment or training-related plans and agreements, including Work Experience, Transitional Job, On-the-Job Training (OJT), and other applicable contracts
• Assesses Trainee employment readiness by reviewing work history, education, training, certifications, interests, aptitudes, transferable skills, barriers to employment, and career goals to identify employment opportunities
• Monitors Trainee progress and performance in employment and work-based training placements and maintains regular communication with employers and Trainees to identify concerns, provide support, and promote successful employment retention
• Works collaboratively with Trainees, employers, program staff, and program leadership to address performance concerns, identify necessary supports, strengthen workplace skills, and determine appropriate employment options when needed
• Monitors workplace training and subsidized employment placements for compliance with applicable program requirements, safety standards, labor laws, adequate supervision, training plans, and contractual requirements
• Documents Trainee acquisition of employment-related skills, knowledge, work experience, and employment outcomes in accordance with program and funding requirements
• Collects and processes Trainee timecards and other required employment documentation accurately and timely; tracks hours worked and ensures required supporting documentation is complete
• Maintains accurate and timely case files and electronic records documenting Trainee contacts, employer outreach, job referrals, interviews, placements, retention activities, partner communications, and other required services
• Inputs complete and accurate information regarding Trainee services, employer contacts, business outreach, job development activities, and employment outcomes into applicable databases and tracking systems
• Conducts required follow-up with Trainees and employers to verify employment status, job retention, wages, hours, and other required employment outcomes, and communicates results to appropriate staff and partnering agencies
• Prepares and maintains required correspondence, reports, contracts, case documentation, employer records, and other program-related documents
• Serves as a liaison between Trainees, employers, SCC staff, and partnering agencies to address employment-related questions, concerns, and barriers and coordinate appropriate resources…