Honda Used Car Manager

Location:

Vista, CA | Type:
Full Time | Salary Range: $150-$175k

The Automotive Used Car Manager is responsible for overseeing the operations of the used car department at Honda in Vista. This role involves managing a team of sales professionals, implementing effective sales strategies, maintaining inventory, ensuring customer satisfaction, and maximizing profitability in the used car department.

• Sales Management
  • Lead, mentor, and motivate the used car sales team to achieve sales targets and provide excellent customer service.
  • Develop and implement effective sales strategies to attract customers and promote used car sales.
  • Monitor and analyze sales performance metrics, identifying areas for improvement and implementing corrective actions.
• Inventory Management
  • Manage the procurement and inventory of used cars, ensuring a diverse selection that meets customer demands.
  • Monitor market trends and demand to make informed decisions about pricing, vehicle acquisition, and inventory mix.
  • Collaborate with the dealership's acquisition channels, such as trade‑ins, auctions, and direct purchases.
• Quality Assurance
  • Ensure that all used cars meet quality and safety standards before being presented for sale.
  • Oversee reconditioning and detailing processes to enhance the appearance and value of used cars.
  • Conduct thorough inspections of trade‑ins and purchased vehicles, addressing any maintenance or repair needs.
• Customer Satisfaction
  • Develop and maintain strong relationships with customers, addressing their needs and concerns promptly and professionally.
  • Ensure that customers receive accurate and transparent information about used cars, pricing, and financing options.
  • Implement processes to gather feedback and reviews, using them to improve customer satisfaction and dealership reputation.
• Financial Management
  • Set pricing strategies for used cars based on market conditions, acquisition costs, and desired profit margins.
  • Monitor expenses related to the used car department, such as reconditioning, advertising, and personnel costs, to ensure profitability.
  • Prepare regular financial reports for dealership management, summarizing sales performance and financial metrics.
• Team Development
  • Recruit, train, and onboard new members of the used car sales team.
  • Provide ongoing training, coaching, and professional development opportunities to enhance the team's skills and knowledge.
  • Foster a positive and collaborative work environment that promotes teamwork and individual growth.

• Several years of experience in automotive sales, with a focus on used cars.
• Strong leadership and team management skills.
• In‑depth knowledge of the automotive industry, including market trends and pricing strategies.
• Excellent communication, negotiation, and customer service skills.
• Proficiency in using sales and inventory management software.
• Ability to analyze data and make data‑driven decisions.
• Attention to detail and a commitment to quality.
• Valid driver's license.

Mid-Senior level

Full‑time

Sales and Business Development

Motor Vehicle Manufacturing