Club Attendant

The Management Trust

Position Title:

Club Attendant

Location:

Meadow Vista, CA at Winchester
Reporting To:
General Manager
Status:
Non-Exempt, Part-Time
Salary: $16.50 - $17.50/Hourly DOE

The Management Trust is a community association management company. We believe that building and maintaining a community takes more than just hammers and nails. It takes integrity, trust, experience, and support. Our success is based on the belief that effective management anticipates our clients’ needs, not merely reacts to them. We are a company of creative and committed individuals driven by grand aspirations and are proud to be the only 100% employee‑owned community management firm in the nation.

Our Employee Owners are encouraged to actively participate in growing our business by helping define best practices every day. It is in this spirit that we encourage you to explore this opportunity to join The Management Trust team.

The role of the Club Attendant is integral to maintaining a welcoming and efficient clubhouse environment. The primary purpose of this position is to support the daily operations of the facility and its events and ensure high-quality experience for all residents and guests. As a Club Attendant, you will provide excellent customer service, assist with event coordination, and contribute to a clean and well‑organized facility.

This position requires strong communication skills, attention to detail, and a proactive attitude to anticipate the needs of the clubhouse and its patrons. By fostering a positive atmosphere and upholding the standards of our organization, the Club Attendant plays a key role in enhancing member satisfaction and promoting a vibrant community space.

• Provide excellent customer care by guiding residents to facility activities and classes, finding answers to questions, and maintaining a safe, clean, and friendly environment.
• Serve as an assistant to management with facility operations and the conduct of day‑to‑day operations, activities, classes, and special events.
• Assist management with the opening, closing, and monitoring of the facility, and provide a professional staff presence.
• Relay messages between reception desk and management.
• Assist in the set‑up and breakdown of special events and community meetings.
• Answer facility questions and telephone inquiries. Serve as public relations representatives to facility management, Management Company, and Board of Directors.
• Keep accurate records and monitor facility supply inventory. Submit supply requests to manager to maintain current inventory.
• Accompany new and prospective residents on facility tours.
• Ensure that the Clubhouse remains safe, equipment is used properly, and that residents follow facility policies. Areas include fitness center, aquatics facility, bocce ball courts, pickleball complex, and all other areas of the Clubhouse.
• Notify facility management of worn or damaged equipment and any other maintenance needs.
• Ensure the general goodwill to the community.
• Perform related duties as required or assigned.

• Knowledge of equipment, facilities, operations and techniques used in the field of fitness and recreation services, lifestyle management, and/or party planning.
• Must have the ability to establish and maintain effective working relationships with residents, co‑workers and supervisors.
• Must be self‑motivated, able to set priorities, etc.
• CPR, AED and First Aid Certification preferred.

• Use standard office equipment, including: computer, phone, copier/scanner, etc.
• Be stationary for periods of time.
• Relocate up to 25 pounds.

• Schedule varies based on business needs.
• Will be required to work evenings, weekends, and holidays.
• This position may require occasional long hours to meet business needs.
• May be required to work outside under varied weather conditions.

The Management Trust is an Equal Opportunity employer. We celebrate and support diversity.

TMT reserves the right to modify this job description at any time based on business need.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.