Compliance Improvement Specialist

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At Vista Community Clinic (VCC), we believe healthcare is more than medicine, it’s about hope, community, and impact. For over 50 years, we’ve been a leader in the community clinic movement, growing from a small volunteer‑driven effort in Vista to a nationally recognized network of state‑of‑the‑art clinics across San Diego, Orange, Los Angeles, and Riverside counties. Today VCC has 14 clinics serving over 70,000 patients annually, and we continue our mission of delivering exceptional, patient‑centered care where it’s needed most.

• Competitive Compensation & Benefits
• Medical, dental, vision
• Company‑paid life insurance
• Flexible spending accounts
• 403(b) retirement plan

• Winner of the 2025 HRSA Gold Medal for Outstanding Care, placing VCC among the top 10% of Federally Qualified Health Centers in the U.S.
• Recognized by HRSA as a National Quality Leader in Behavioral Health and Diabetes and for excellence in Preventive Health and Health IT.
• A robust training & development culture to help you grow and advance your career.
• A workplace built on respect, collaboration, and passion for care.

The Compliance Improvement Specialist will assist with compliance improvement activities to ensure accreditation and regulatory requirements are adhered to for all applicable federal, state, and local laws. This position is responsible for conducting on‑going reviews of clinical and operational functions to ensure care is standardized and appropriate at all clinic sites.

• Audit and monitor VCC’s compliance improvement initiatives, including program management, risk management, outcomes measurement, data management, and the initiation of new compliance processes based on data analysis.
• Conduct new clinician orientation and perform document audits of new clinicians.
• Assist CCQO, CMO, and COO with providing compliance and quality measurement reporting and recommendations.
• Research program requirements and define outcome and measurable results.
• Prepare clinics for site visits and audits, including identification of medical records to be used.
• Conduct facility reviews to ensure all clinic sites follow licensing and program requirements.
• Assist in completing applications for various programs (CHDP, EWC, FPACT, CPCP, etc.) and update applications as needed.
• Monitor annual reviews of policies and procedures to ensure they are current.
• Review regulatory, contractual, and accreditation standards related to compliance management to ensure internal operations align with standards.

• Assist CCQO with the design and implementation of compliance and compliance improvement programs.
• Maintain systems to establish databases, interpret results, validate compliance improvement indicators, and identify problems and opportunities to improve patient care.
• Develop and compile reports of findings; provide written and verbal reports to staff on audit outcomes and areas for improvement.
• Participate in the development of corrective action plans for data collection, interpretation, and problem resolution; monitor follow‑up of corrective action plans.

• Conduct clinician training to ensure quality health care as measured by DHCS, HRSA, NCQA, and other regulatory, licensing, or credentialing organizations.
• Conduct training for non‑clinician staff as needed.
• Maintain a system of record keeping for pertinent quality and educational information.
• Maintain effective human relations by communicating, interacting, and problem‑solving with administration, medical and nursing personnel, functioning within appropriate reporting lines.

• Bachelor’s Degree in healthcare administration or a related health field.
• Minimum three years’ experience working in an outpatient physician practice or ambulatory setting.
• Valid California driver’s license and vehicle insurance; reliable transportation for meetings and reporting purposes.
• Ability to generate reports from Next Gen.
• Understanding of HIPAA privacy, security, HiTech requirements, and audit related issues.

• Strong understanding of the…