Registrar - Voorhees - PT; 1st Shift

Schedule

Every other Mon/Fri and Sat/Sun 10am-6pm. All Registrar positions require availability for 3‑weeks of day shift orientation before moving to the hired schedule (3‑days per week for the first 3 weeks). Schedule may vary and is created by the hiring manager at the location you are hired into.

Gathers and enters patient demographic information into the hospital information system. Verifies benefits, obtains required authorization. Obtains copays, deductibles, co‑insurance and deposit amounts. Performs accurate and thorough registrations. Is compliant with regulatory guidelines. Acts as the first contact representative of Virtua by providing excellent customer service.

• Obtains copies of patient insurance cards and identification and enters demographic, financial, insurance, and clinical information into the computer system; verifies completeness and accuracy of all data.
• Obtains signatures on all required documents for consent, medical necessity, and required state, federal, and regulatory documentation; processes all necessary paperwork.
• Correctly identifies, collects and processes copays, deductibles, co‑insurance and deposits from patients and may facilitate resolution of billing issues by liaising with patient accounting, patients, and insurance representatives.
• Identifies and provides appropriate referrals and payment options to patients in need of financial assistance.
• Provides additional office support including telephones, scheduling, typing, filing, etc.

1 year customer service in a professional setting (excludes retail/food service) preferred. Medical office or admission experience preferred. Must demonstrate a positive demeanor, have both strong verbal and written communication skills. Must be able to handle potentially stressful situations and multiple tasks. Must have basic typing, computer and/or word processing skills.

High School diploma.

One year of Epic system experience highly preferred.