Clerical Assistant, Oncology Voorhees

Schedule

Monday through Friday, 8:00am-4:30pm.

No weekends or holidays.

Provides secretarial and administrative support using knowledge of medical terminology and procedures in a hospital, clinic, or laboratory environment.

Compiles information for recording purposes and prepares reports.

Screens and directs telephone calls, schedules appointments, greets patients, visitors, and maintains patient flow.

• Greets patients and other visitors. Maintains patient flow. Addresses and resolves routine inquiries.
• Screens and handles any calls and/or correspondence for requests for materials, records, patient appointment, ensuring HIPAA guidelines are followed.
• Sorts and distributes mail.
• Performs general registration and billing, obtaining pre-certifications, verifying appropriate coding, insurance, co-pays, medical records, and referrals.
• Acts as a liaison with Patient Accounting and/or Physician billing services as required to clarify billing and charge issues.
• Produces, processes and maintains required documentation and reports such as productivity/utilization, medical records, customer surveys, audits, financial reports, staff certifications/licenses.
• Schedules management appointments, meetings, conferences. Prepares meeting minutes and memos. May maintain calendars/itinerary for management personnel as requested.
• Assists in orienting new office staff; participates in performance improvement initiatives; coordinates and maintains support personnel schedules.
• May lead work of other clerical or administrative support personnel on a project basis, as assigned, or as necessary to ensure smooth office work flow.
• Maintains office equipment (copier, fax, etc.), ensures par levels of office supplies and maintains disposition of clinical materials as required by regulatory agencies.

• Proficiency in using computers (data entry, word processing, report production).
• Working knowledge of medical terminology.
• Excellent communication skills (verbal, written, listening) in order to interact with patients, medical staff and other internal/external clientele.
• Strong organizational skills, ability to use sound judgment to prioritize duties.
• Familiarity with department policies and procedures or ability to quickly learn and operate within those parameters.
• One year experience in a medical setting preferred.

• High School diploma or G.E.D.
• Associate’s Degree in Medical Secretarial Science preferred.