AR Specialist

The Accounts Receivable Specialist is responsible for managing and optimizing the company’s accounts receivable processes, ensuring timely collection of payments, and maintaining effective communication with individual offices, clients, and the legal team. This role requires an analytical mindset, attention to detail, and excellent communication skills to collaborate with various internal and external stakeholders. The Accounts Receivable Specialist will also support the legal and financial aspects of collections, ensuring compliance with company policies and best practices.

Competitive starting salary that corresponds to the applicant’s experience and this role’s needs

Receive initial corporate training & ongoing corporate support while you develop professionally

Receive paid Health, Dental, and Vision insurance on top of a competitive starting salary

Enjoy an allocated phone stipend and Unlimited PTO to recharge as needed

Experience fulfillment by serving those that directly impact our elderly population & their families

• Oversee and ensure adherence to collection practices at the individual office level.
• Review and improve processes for receiving payments consistently across locations
• Conduct regular reviews of office accounts receivable to identify outstanding balances.
• Proactively reach out to offices regarding individual clients with outstanding balances.
• Provide reactive support for client payment issues at the office level.
• Submit delinquent client cases to collections agencies and track their progress
• Review and assess settlement claims from collection agencies
• Collaborate with attorneys on demand letters and legal settlements related to collections.
• Contact clients directly when needed to resolve outstanding balance issues.
• Work closely with bookkeepers to address collections issues at individual offices
• Partner with Cornerstone’s Long Term Care Insurance and Worker’s Compensation liaison/coordinator to ensure collections practices are in place from the start of care.
• Address unbilled or over-serviced Veterans Affairs client issues with our third party biller
• Identify balances for potential write-offs and report to the Finance Manager.
• Serve as the primary point of contact for operating directors regarding aging receivables
• Reconcile the Business Intelligence Tool with individual location Aged Receivables Reports.
• Prepare collections ratios, analytics, and other performance metrics.
• Ensure accurate synchronization of data between Sage (financial platform) and C-Link (data management site)
• Compile and generate reports aggregating company-wide accounts receivable data.

• Bachelor’s degree in accounting, finance, or a related field (preferred).
• Proven experience in accounts receivable, collections, or financial reporting.
• Strong analytical skills with attention to detail
• Excellent communication and interpersonal skills.
• Ability to work collaboratively with cross-functional teams.
• Familiarity with Sage or similar financial platforms, and C-Link or other data management tools is a plus.
• Proficiency in Microsoft Excel and other reporting tools.

I can’t thank you guys enough for all the care and support the company have provided for me and my family in the past few months. Keep up the good work! Henrick R | Client in East Nashville, TN Google

The office staff is always pleasant and easy to work with. They try and be accommodating to their employees as much as they can. Andrea R. | Employee in Katy, TX Yelp

Amazing organization to work for!! Love the team I work for and they make you feel so appreciated. Susan Z. | Employee in Wausau, WI Google

“I recently got hired at Cornerstone – they are amazing and so are the clients!” Ashley

B. | Employee in Youngstown, OH Google

“The Cornerstone team’s kindness, compassion, and focus on meeting the needs of every individual under their care is truly warming.” Zylessia P. | Employee in West Nashville, TN Google

“I’m a certified caregiver with Cornerstone Caregiving and really love what I do. I don’t like to call it a job because it is so much more than that!” Paula K. | Employee in…