Customer Service Reps

Responsibilities:

• Represents the company through telephone contact by answering calls, assisting customers with warranty issues and helping retailers to improve delivery service
• Perform a variety of administrative tasks as needed
• Provides customers and coworkers with a remarkable experience
• Demonstrate a good work ethic based on principles of honesty and integrity
• Maintain office files are accurate
• Performs various other job duties as assigned and needed

Qualifications:

• 1 - 2 years’ experience in customer service
• High School Diploma or equivalent
• Ability to multi-task in a fast paced environment
• Ability to prioritize tasks and self-management
• Effective planning and organization skills
• Experience with MS Word, MS Excel, computer knowledge
• Excellent listening skills and be able to offer solutions to unique situations
• Attention to detail and self-management
• Consistently provide excellence in Customer Service
• Strong communication skills, patience and phone skills
• Empathetic outlook and the ability to work on a team
• Maintain a good attendance record

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.