Client Specialist

New Client Specialist

Daniel Stark, LLP is seeking a New Client Specialist to engage potential clients, gather critical information, and guide them through hiring our firm.

The first impression our firm makes to potential new clients is through new client specialists. By providing care and compassion they create a safe space for callers to share their stories, pinpoint critical facts, and determine whether Daniel Stark is the right firm.

• Evaluate incoming leads with urgency
• Handle walk‑ins, phone calls, texts, and emails
• Gather critical information from potential clients in person or over the phone
• Develop a deep understanding of various injury cases
• Communicate with potential clients with meticulous detail and compassion
• Guide potential clients through the hiring decision with confidence
• Manage the sign‑up process for a seamless client experience
• Navigate lead channels and software for prompt assistance
• Organize appointments with new clients
• Draft, review, and mail letters as needed

• Ability to maintain control of a conversation with kindness and professionalism in person and on the phone
• Bilingual preferred but not required
• Excellent communication skills, speaking and writing
• Compassionate and empathic personality
• Customer service background a plus
• Commitment of two years to the department before transfer to another department

• Spirit for competition
• Ownership mentality
• Desire for continuous improvement
• Outstanding writing abilities
• Tech competency
• Sales/ customer service background

• $15.00 – $17.00 per hour plus adjustments based on experience
• Medical, dental, vision, life, and supplemental insurance
• 401(k) plan with 4% company match
• Gold’s Gym membership discount
• Social team‑building events
• In‑office perks: snacks, biweekly breakfast, beverages
• Continuing professional development opportunities
• Birthday day off
• Generous PTO

We are a plaintiff personal injury law firm with over 20 years of experience, 160 team members across six Texas locations, and a commitment to aggressive advocacy and a supportive culture. Our high retention and positive reviews demonstrate a great workplace.

Work Hard, Play Hard – Encourage taking five consecutive off days yearly and team‑building events.

Be Remarkable – Deliver high‑quality work and recognize teammates’ contributions.

Do It All, Do It Right, Do It Now – Execute tasks efficiently and effectively.

Arms Out, Thumbs Out – Support one another across six offices.

If you are ready to take on a new challenge and make an impact as a strategic member of our New Client Team, we want to hear from you. Apply now to join us.

Entry level

Full‑time

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