Bilingual Customer Care Manager - Hybrid; in office
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Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
American Income Life Insurance Company is seeking a Customer Care Manager to lead a hybrid work schedule with in-office three days and remote two days. The role focuses on driving efficiency and customer satisfaction in Call Center Operations, ensuring staffing and performance targets are met.
The position demands strong leadership, analytics, and experience in production or call center environments, with a flexible FT/PT arrangement and a solid track record in process improvement.
Our group is growing, and we are hiring a Bilingual Customer Care Manager - Hybrid (3 days in office) in Waco, TX, United States.
All applications are reviewed carefully by our team.
The position is based in Waco, TX, United States.
This opportunity is part of our work in Management & Operations.
The advertised compensation is 55.000 - 85.000.
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