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Customer Service Lead Duty Leader & Mentor

Job in Waco, McLennan County, Texas, 76796, USA
Listing for: Pep Boys
Full Time position Listed on 2026-11-04
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Management
Salary/Wage Range or Industry Benchmark: 25000 USD Yearly USD 25000.00 YEAR

Job Description & How to Apply Below

Position: Customer Service Lead — On-Duty Leader & Mentor

Pep Boys in Texas seeks a Customer Service Lead to deliver exceptional customer experiences and act as the on-site leader when management is not present. The role combines customer focus with leadership, mentoring, and operational accountability within the service center.

The CSL will mentor teammates, support daily operations, ensure safety standards, and drive service excellence, with scheduling that may include days, nights, weekends, and holidays.

Step into the Customer Service Lead — On-Duty Leader & Mentor role at Pep Boys in Waco, TX, United States and grow with us.

The Customer Service Lead — On-Duty Leader & Mentor role at Pep Boys is now open for applications in Waco, TX, United States.

Join us at Pep Boys as our next Customer Service Lead — On-Duty Leader & Mentor in Waco, TX, United States.

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