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Customer Service Lead Duty Leader

Job in Waco, McLennan County, Texas, 76796, USA
Listing for: Pep Boys Inc
Full Time position Listed on 2026-11-05
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 25000 USD Yearly USD 25000.00 YEAR

Job Description & How to Apply Below

Position: Customer Service Lead & On-Duty Leader

Pep Boys Inc. is seeking a Customer Service Lead (CSL) to deliver exceptional customer experiences and act as the on-site leader when management is not present.

The CSL opens/closes the service center, mentors Customer Service Advisors, and supports hiring and coaching to drive performance and customer satisfaction. The role partners with technicians to ensure safe, efficient service operations, identifies sales opportunities, and maintains standards for safety, compliance, and quality customer

We are currently recruiting a Customer Service Lead & On-Duty Leader for our team in Waco, TX, United States.

As a Customer Service Lead & On-Duty Leader, you will play an important part at Pep Boys Inc in Waco, TX, United States.

We invite applications for the Customer Service Lead & On-Duty Leader position located in Waco, TX, United States.

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