Bilingual Call Center Agent

3 days ago Be among the first 25 applicants

This range is provided by Ideal Self Storage. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$12.00/hr - $12.00/hr

Location:

Waco, TX

We are looking for motivated customer service employees to join our growing team in our new call center. We are seeking an applicant with flexibility to work a varied schedule that includes 7 days a week, with working hours ranging from 6 am to 9 pm.

• Renting storage units and processing related documentation.
• Receiving and processing tenant payments in a timely manner.
• Investigating and resolving any tenant complaints or concerns promptly.
• Collaborating with Hub locations to review paperwork and conduct facility audits.
• Making collection calls to locations as necessary.
• Directing incoming mail and delivering it to the correct offices efficiently during working hours.
• Any other tasks assigned during the shift.

• No previous experience is required.
• Ability to build rapport with tenants.
• Ability to multitask and prioritize.
• Basic computer knowledge would be very helpful.
• Driver's license and reliable transportation.

Entry level

Part-time

Other