Medical Support Assistant; Advanced

This position is in the VA Central Texas Health Care System (CTXVHCS), Diagnostic Imaging Service, and serves Austin, Temple and Waco, TX. The incumbent serves as a Medical Support Assistant (Advanced) in Imaging Service. The MSA (Advanced) works collaboratively in an interdisciplinary coordinated care delivery model within the Radiology/Nuclear Medicine Service Line.

Major duties include, but are not limited to:

Employees in this assignment serve in a Medical Support Assistant (Advanced) above the full performance level. The Advanced MSA provides specialized and expert administrative patient support while working collaboratively in an interdisciplinary coordinated care delivery model. Work involves specialized administrative judgment and the flexible use of a wide range of clinical flow processes relating to access to care across multiple clinics, specialties, and/or care in the community resources.