Sales Administrative Assistant

Holiday Inn Express — Downtown Waco
• Waco , TX , US

Posted a month ago

The Sales & Events Administrative Assistant must be a highly motivated individual who is eager and ready to accept additional responsibilities when needed. This position is responsible for providing administrative support. The ideal candidate has a friendly demeanor, the ability to learn new computer programs, and can multitask and complete projects in a timely manner. This person should demonstrate exceptional customer service, attention to detail, and problem-solving skills.

• Politely and professionally answer the telephone and greets clients.
• Maintain an accurate and easy-to-use filing system for storing sales documents.
• Respond to inquiries - inbound phone, written, advertising, trade shows.
• Conceptualize, draft and send well-constructed and professional correspondence and proposals.
• Host property tours, familiarizing customers and potential customers with property features, products and services.
• Maintain positive inner-hotel relationships with all hotel departments to expedite efficient communication.
• Input group and individual reservations into hotel property management systems.
• Trace and follow up on group and individual billing.
• Prepare and distribute group resumes.
  
  Preparation for VIP guests as needed.
• Perform any other job-related duties as assigned.

• Must know how to use the Opera PMS system.
• Enjoys talking with customers and can communicate through verbal and written channels
• High school diploma or GED required
• Proficient in basic computer software and can quickly learn to use new programs
• Customer service experience in our industry is preferred
• Proven track record of completing projects on time in an orderly manner

$16 - $18 hourly

Join our team at our brand-new hotel opened in January 2025, located just down the street from Baylor Stadium! We are looking for passionate individuals to help us create an exceptional experience for our guests in our
110-room facility.

At our hotel,guest satisfactionis at the heart of everything we do. We are committed to providing outstanding customer service and ensuring every visitor feels welcomed and valued. If you thrive in a dynamic environment and is dedicated to enhancing the customer experience, we want to hear from you!

Be part of a team that values hospitality and teamwork. Apply now and help us make our hotel a home away from home for our guests!