Lead Room Attendant

Fairfield Inn & Suites Waco North
• Waco , TX , US

Posted 2 days ago

The Lead Room Attendant supervises and assists room attendants, ensuring guest rooms and public areas meet high cleanliness standards by assigning tasks, inspecting work, managing supplies, training new staff, coordinating with other departments (Front Desk, Maintenance), and performing cleaning duties themselves, acting as a key point person for daily operations and quality control in the housekeeping department.

• Supervision & Training:Lead, train, and mentor Room Attendants; conduct daily briefings; ensure adherence to hotel standards and safety protocols.
• Quality Assurance:Inspect guest rooms and common areas for cleanliness, maintenance issues, and proper amenity stocking; ensure all work meets standards.
• Task Management:Assign daily tasks and room assignments to the team; assist with cleaning duties during peak times or short-staffing.
• Inventory & Supplies:Monitor and request replenishment of linens, amenities, and cleaning chemicals; maintain organized supply closets.
• Coordination:Liaise with the Front Desk about room status (checkout ready) and Maintenance for repairs; handle guest lost and found items.
• Guest Service:Greet guests, respond to requests, and address concerns to ensure guest satisfaction.
• Operational Duties:Perform standard room cleaning tasks (making beds, cleaning bathrooms, dusting, vacuuming) and other duties as assigned.

• Supervisory experience
• Marriott experience ideal but not required

$16 per hour

Expect a relaxing experience at Fairfield Inn and Suites Waco North. Located right off of Interstate 35, our hotel near Bellmead, Texas, is just 8.1 miles away from Waco Regional Airport. Enjoy easy access to top area destinations, including Baylor University, McLane Stadium, Cameron Park Zoo, Dr Pepper Museum, Texas State Technical College, Lacy Lakeview, and Magnolia Market at the Silos.