Residence Inn Waco South & Tru Waco South - Dual General Manager

Residence Inn Waco South & Tru Waco South - Dual General Manager

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The Dual General Manager is a polished, well‑spoken and well‑regarded ambassador who carries a strong vision for the two hotels they support. He or she is charged with responsibility for all aspects of operations for their assigned properties; providing support, supervision and guidance to their management teams and front line associates. He or she will ensure that financial performance is optimized, that high quality product and service levels are maintained, and that the hotels are operated in compliance with state, federal and local regulations as well as Company and brand standards.

The Dual General Manager will establish priorities and lead key operational initiatives such as the sales plan and budget development and execution of physical property improvement projects. They will provide hands on leadership to ensure that revenue is maximized while expenses are effectively controlled. They will serve as the linchpin for communications with guests and clients, associates, ownership, corporate representatives, brand representatives and key vendors.

Exempt managers must customarily and regularly direct the work of at least 2 full‑time associates or their equivalents. Primary duties must consist of administrative, executive, or professional tasks more than 50 percent of the time and job duties must also involve the use of discretion and independent judgement more than 50 percent of the time.

• At least 6 years progressive experience in a hotel or a related field; or a 4‑year college degree and at least 4 to 5 years of related experience; or a 2‑year college degree and at least 5 to 6 years of related experience.
• Must be proficient in Windows operating systems, Company approved spreadsheets and word processing.
• Must have valid driver’s license for the applicable state.
• Strong leadership and problem‑solving skills will be used.
• This person will need to have strong speaking, reading and writing skills to ensure effective communication throughout the hotels.
• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternate courses of action quickly and accurately.
• Must work well in stressful, high pressure situations.
• Must maintain composure and objectivity under pressure.
• Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary.
• Must have the ability to assimilate complex information, data, etc. from disparate sources and consider, adjust, or modify to meet the constraints of the particular need.
• Must be effective at listening to, understanding, clarifying and resolving the concerns and issues raised by co‑workers and guests.
• Must be able to work with and understand financial information and data, and basic arithmetic functions.

• Approach all encounters with guests and employees in an attentive, friendly, courteous and service‑oriented manner.
• Maintain high standards of personal appearance and grooming, which include compliance with Aimbridge Hospitality dress code and wearing a name tag when working (per brand standards).
• Comply with and ensure adherence to Aimbridge Hospitality’s standards and regulations to encourage safe and efficient hotel operations.
• Comply with certification requirements as applicable for position to include:
  Food Handlers, Alcohol Awareness, CPR and First Aid.
• In conjunction with the Director of Sales, ensure daily A  meetings focusing on the number of prospecting and existing account calls each person will make and the potential business results of these calls.
• Assist in the creation and implementation of hotel’s annual budget plan and monitor performance of the hotel throughout the year.
• Play a pivotal role in hotel sales efforts, including calling on top ten accounts, meeting clients, hosting luncheons and receptions, and meeting with on‑site contacts on a daily, weekly and monthly basis.
• Tour the operating departments daily, making adjustments as needed via department…